Payments Analytics Data Analyst – AI-Driven Insights

慨正橡扯; Plano (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Job summary

JPMorgan Chase SMB Payments Analytics is seeking a Data Analyst to elevate analytics, strengthen core reporting, and operationalize AI-augmented analytics for partner and merchant insights.

You will identify metrics, build durable reporting, and conduct analyses to inform business strategies while collaborating with Product, Sales, Marketing, Account Management, and Risk. Your work will include GenAI-enabled insights, data privacy, and production-quality analytics.

Qualifications

• 5+ years of experience in analytics delivering insights and reporting.
• Fluency in SQL and Python for analysis, automation, and reproducible analytics.
• Experience building dashboards and visualizations (Tableau or BI tools).
• Exposure to AI/LLM concepts with interest in production delivery.

Responsibilities

• Identify, define, and maintain core SMB Payments performance metrics; build scorecards/dashboards and recurring reporting for stakeholders.
• Perform deep-dive analyses to surface trends, drivers, and root causes; translate findings into clear narratives and actions.
• Build scalable datasets and self-service analytics assets with documentation (definitions, assumptions, data lineage).
• Partner with Product and commercial teams to size opportunities, monitor funnel performance, and measure outcomes of upsell/cross-sell initiatives.
• Apply LLMs and modern AI techniques to augment analytics workflows (summarization, topic modeling, semantic search) and reduce time-to-insight.
• Help design and run LLM evaluation/monitoring (quality, latency, cost) and improve prompts, retrieval approaches, end-to-end performance.
• Collaborate with Product, Engineering, Data, and Risk to ensure AI-enabled solutions are secure, compliant, auditable, and reliable in production.

Skills

SQL

Python

Dashboards

AI/LLM concepts

Cross-functional collaboration

Education

Bachelor's degree

Master's degree

Tools

Alteryx

Tableau

Spark

Cloud data platforms

Job description

JPMorgan Chase SMB Payments Analytics is seeking a Data Analyst to elevate analytics, strengthen core reporting, and operationalize AI-augmented analytics for partner and merchant insights.

You will identify metrics, build durable reporting, and conduct analyses to inform business strategies while collaborating with Product, Sales, Marketing, Account Management, and Risk. Your work will include GenAI-enabled insights, data privacy, and production-quality analytics.