Payment Support Specialist I

FirstLight Federal Credit Union; El Paso (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

FirstLight Federal Credit Union is seeking a Payment Support Specialist I to provide operational support for payment-related services including EFTs, share drafts, wires, member account research, and ACH inquiries.

The role researches and resolves member and employee requests, processes payment support activities, maintains accurate records, and ensures compliance with credit union policies and regulatory requirements while safeguarding member information.

Qualifications

• High School Diploma or Equivalent.
• One year of related experience in financial institution or general accounting.

Responsibilities

• Provides operational support for payment-related services, including EFTs, share drafts, wires, member account research, and ACH inquiries.
• Researches and resolves member and employee requests, processes assigned payment support activities, maintains accurate records.
• Ensures compliance with credit union policies and regulatory requirements while safeguarding member information.
• Supports ACH operations but does not perform ACH file processing, transmission, balancing, or reconciliation.

Education

High School Diploma or Equivalent

Job description

Overview

Salary Range: $17.77 - $22.21 Hourly

Level: Entry

Position Type: Full Time

Job Shift: Day

Education Level: High School

Category: Admin - Clerical

Description

The Payment Support Specialist I provides operational support for payment-related services, including EFTs, share drafts, wires, member account research, and ACH-related inquiries. This position researches and resolves member and employee requests, processes assigned payment support activities, maintains accurate records, and ensures compliance with credit union policies and regulatory requirements while safeguarding member information. The role supports ACH operations but does not perform ACH file processing, transmission, balancing, or reconciliation.

Qualifications

EDUCATION/CERTIFICATION:

High School Diploma or Equivalent.

EXPERIENCE REQUIRED:

One (1) year of related experience in financial institution or general accounting.

Learn more

FirstLight Federal Credit Union is an Equal Opportunity and Affictive Action employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, genetic information, or veteran status.