Payment Strategy Operations Specialist

Paycom; Murray, Northern (UT, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

FinWise is seeking a Payment Strategy Operations Specialist to build out bank products related to funds movement. The role requires deep familiarity with multiple rails and a track record in deployment and launches.

The specialist will oversee launches for BaaS, LaaS, and BIN sponsorship, collaborate with internal teams, and ensure compliance and reporting across departments. A strong emphasis on mentorship and process improvement is part of the role.

Qualifications

• Proven experience with payment rails including ACH, Wire, FedNow, RTP, Visa Direct.
• Experience leading product launches.
• High School Diploma or GED or equivalent.
• SQL knowledge is preferred.

Responsibilities

• Own bank launch responsibilities for BaaS, LaaS, BIN sponsorship, and related projects.
• Coach contributors and ensure clean, processable products.
• Create test plans and tests for bank launches.
• Certify new payment rails at launch.
• Develop department procedures and regulatory compliance practices.
• Produce reports and collaborate with FinTechs, customers, and other departments.
• Mentor teammates and support personal projects.

Skills

BaaS

LaaS

BIN sponsorship

Deposit Operations

Product launches

Data analysis

Spreadsheet skills

Multitasking

Independence

Team collaboration

Education

High School Diploma or GED

Bachelor’s degree in finance or similar

SQL

Tools

SQL

Excel

Job description

The Payment Strategy Operations Specialist is charged with building out bank products as they relate to funds movement. In preparation for this role, the PSO Specialist has proven proficiency with a large number of payment rails across lending as a service, BIN sponsorship, and banking as a service. The PSO Specialist will be a SME in crucial areas of the bank and work to build products in that area.

Tasks:

• Responsible party on bank launches for BaaS, LaaS, BIN sponsorship, Deposit Operations projects, automation, and clearing house related projects.
• Works with a contributing party training them on bank launches as well as ensuring clean products for downstream processors.
• Ensures information provided by contributing parties is thorough and accurate.
• Responsible for testing, including creating test plans, creating test cases, and carrying out those tests related to the banks launches.
• Responsible for product certification of new payment rails as they launch.
• Responsible for filling process gaps working with the contributing party and other departments.
• Responsible for creating new department procedures as they relate to launches or filling process gaps.
• Responsible for studying, implementing, and maintaining regulatory compliance procedures.
• Works with management and the training department on continually improving the department.
• Responsible for creating reporting.
• Partners with internal departments, Fintechs, and customers in solving new and preexisting issues.
• Ensures work is accurate and thorough.
• Mentee driven mentorship for personal projects, shadowing, books/study, certs.

Knowledge, Skills and Abilities:

• Extreme ownership of department and “win together lose together” approach.
• Proficient with BaaS, LaaS, BIN sponsorship, and Deposition Operations.
• Strong organizational, critical thinking and customer service skills.
• Must have great spreadsheet skills.
• Good data skills for reporting and gleaning department insights.
• Ability to multitask and manage competing deadlines.
• Ability to work independently and in a team environment.
• Double checks work to ensure accuracy.

Qualifications

Required Education / Experience / License :

• Proven experience with various payment rails such as ACH, Wire, FedNow, RTP, Visa Direct, RPPS, Checks, Visa, Mastercard, etc.
• Experience with product launches
• High School Diploma, GED, or equivalent

Preferred Education /Experience / License:

• Bachelor’s degree in finance or similar
• SQL
• Sit or stand at a computer for long periods of time and look at a computer screen for several hours a day.
• Work at an assigned FinWise office location.
• Communicate with others in person, on the phone, virtual meetings and email.
• Maintain confidentiality.
• Lift 20 lbs.
• Maintain regular and punctual attendance.
• Work overtime as assigned.
• Travel overnight as required.
• Work cooperatively with others.
• Driving during the workday.
• Comply with all company policies and procedures.

Background checks are required on all bank employees due to the accessibility of Personally Identifiable Private Information.

AAP/EEO Statement

FinWise is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status.

FinWise provides reasonable accommodations to the known disabilities of individuals in compliance with the Americans with Disabilities Act. For accommodation information or if you need special accommodations to complete the application process, please contact the Human Resources Department at (801) 545 - 6041.

Qualified applicants with criminal history and conviction records will be considered in accordance with legal requirements.