Payment Services Lead - ACH/Wire & Team Growth

ICCU; Chubbuck (ID); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Generous Paid Time Off

Paid Holidays

Matching 401K AND Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Group Life and Disability Insur

Awesome Culture

Job summary

ICCU in Chubbuck, Idaho, is seeking a Payment Services Manager to coach a team, oversee daily payment processing, and ensure member satisfaction through accurate and efficient service. This role requires understanding payment systems, regulatory rules, and project leadership to support department growth.

You will manage ACH, check processing, wires, and funding services, while developing processes, coaching staff, and ensuring confidentiality of member records in a collaborative credit union

Qualifications

• Bachelor’s degree and 1-3 years managerial or financial experience preferred.
• Ability to work with other managers in Operations to reach department goals.
• Excellent communication and interpersonal skills.
• Capable of maintaining the confidentiality of Credit Union and member records at all times.

Responsibilities

• Manage daily Payment Services functions: processing payments, transaction posting, and balancing while ensuring regulatory compliance.
• Oversee the servicing of payment services including ACH processing, check processing, wire transfers, external payment and account funding services, etc.
• Maintain a strong working knowledge of payment systems, NACHA Operating Rules, Regulation E, UCC requirements, and other applicable payment regulations.
• Analyze business needs and develop efficient processes and procedures to support continued growth.
• Coach and measure team effectiveness along with projecting resource management to reach goals and objectives of the department and Credit Union.
• Hire, train and coach team members and complete annual performance appraisals and development plans.
• Lead or participate in projects involving system enhancements, automation, servicing initiatives, regulatory changes, and process improvements.

Education

Bachelor’s degree

Job description

ICCU in Chubbuck, Idaho, is seeking a Payment Services Manager to coach a team, oversee daily payment processing, and ensure member satisfaction through accurate and efficient service. This role requires understanding payment systems, regulatory rules, and project leadership to support department growth.

You will manage ACH, check processing, wires, and funding services, while developing processes, coaching staff, and ensuring confidentiality of member records in a collaborative credit union