Payment Processor

Corpay; Richmond, Northern (VA, KY); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Formal hands-on training

Richmond, VA workspace

401k enrollment

Health benefits

Paid time off

Employee discounts

Job summary

Corpay is hiring a Payment Processor in Richmond, VA to handle payment processing tasks and onboarding of new hires. You will work with the Payments Processor team, Support, and Client Success, reporting to the Operations Manager. Training is provided.

The role involves outbound and inbound calls, vendor payments, and collaboration across teams; benefits include 401k enrollment and health options.

Qualifications

• High school diploma or equivalent required, associate/bachelor’s preferred.
• 1+ years in call center or customer service; strong communication required.
• Experience with BizPay, Pega, Excel, Outlook, Teams, and Citrix Workspace preferred.
• Familiarity with payment systems or financial operations is a plus.

Responsibilities

• Make outbound calls to process payments using BizPay or Pega.
• Handle inbound calls after training period.
• Contact vendors by phone or email to complete payments.
• Use critical thinking to resolve incomplete client information.
• Participate in daily team standups and team chat discussions.
• Collaborate with PP2s and support teams for escalations.
• Support new hire training through side-by-sides and mentoring.
• Perform other duties as assigned.

Skills

Communication skills

Call center exp

Payment systems

Retail experience

De-escalation ability

Teamwork

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

BizPay

Pega

Excel

Outlook

Teams

Citrix Workspace

Job description

Posted Friday, August 28, 2026 at 4:00 AM

What We Need

Corpay is currently looking to hire a Payment Processor within our Paymerang division. This position falls under ourCorporate Payments line of business and is located in Richmond, VA. In this role, you will handle payment processing tasks, including outbound and inbound calls, and support the onboarding of new hires. You will report directly to theOperations Managerand regularly collaborate with thePayment Processor team, Support, and Client Success.

How We Work

As a Payment Processor, Corpay will set you up for success by providing:

• Assigned workspace in Richmond, VA
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Making outbound calls to process payments using BizPay or Pega
• Handling inbound calls after the initial training period
• Contacting vendors via phone or email to complete payments
• Using critical thinking to resolve incomplete client information
• Participating in daily team standups and contributing to team chat discussions
• Collaborating with PP2s and support teams for escalations
• Supporting new hire training through side-by-sides and mentoring
• Performing other duties as assigned

Qualifications & Skills

• High school diploma or equivalent (Associate' or Bachelor' degree preferred).
• 1+ years of call center or customer service experience
• Strong communication and de-escalation skills
• Critical thinking and problem-solving ability
• Teamwork and collaboration mindset
• Proficiency with BizPay, Pega, Microsoft Excel, Outlook, Teams, and Citrix Workspace
• Experience in retail or receptionist roles preferred
• Familiarity with payment systems or financial operations preferred
• Medical, Dental & Vision benefits available the 1 st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency

The expected salary range for this position is $16.25 - $17.00, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms:

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.