Manager, Payments Ops Analytics

Corpay; Norcross (GA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k plan with company match

Paid time off

Remote access & equipment

Employee discounts

Professional development

Job summary

Corpay is hiring a Manager, Payments Operations Analytics to lead analytics for payment operations, reporting, and performance measurement. You will drive data-driven insights across payment processing, vendor enablement, and master data management, partnering with Operations, Product, Technology, Finance, and Sales.

Based in Atlanta, GA or Nashville, TN, you will manage dashboards, governance, and executive reporting while guiding continuous improvement initiatives and data-driven decisioning

Qualifications

• Bachelor's degree or equivalent experience in business, finance, analytics, or related field.
• 4+ years in analytics, BI, payments operations, or related functions.
• Strong understanding of payment operations and performance metrics.
• Advanced proficiency with SQL, BI tools (Power BI, QuickSight), Excel, and data visualization.

Responsibilities

• Oversee development and governance of dashboards, KPIs, and executive reporting.
• Monitor payment operations performance across key workflows and service levels.
• Translate data into actionable insights for senior leadership and cross-functional teams.
• Lead process improvements and data governance with Technology and Data Engineering teams.

Skills

Analytical thinking

Executive storytelling

Cross-functional collaboration

Project management

Stakeholder influence

Education

Bachelor's degree in Business, Finance, Analytics, or related field

Tools

SQL

Power BI

Amazon QuickSight

Excel

Job description

What We Need CORPAY is currently looking to hire a Manager, Payments Operations Analytics within our Data & Analytics division. This position falls under our Corporate Payments line of business and is located in Atlanta, GA or Nashville, TN. In this role, the Manager of Payments Ops Analytics role is responsible for execution, and continuous improvement of analytics supporting Corpay's payment operations. This role supports operational reporting, business intelligence, performance measurement, and data-driven insights across payment processing, vendor enablement, and master data management initiatives. This position partners closely with Operations, Product, Technology, Finance, and Sales leadership to deliver actionable insights that improve operational efficiency, customer experience, and business performance. You will report directly to the VP Data Analytics and Reporting and regularly collaborate with your team and other departments.

What We Need CORPAY is currently looking to hire a Manager, Payments Operations Analytics within our Data & Analytics division. This position falls under our Corporate Payments line of business and is located in Atlanta, GA or Nashville, TN. In this role, the Manager of Payments Ops Analytics role is responsible for execution, and continuous improvement of analytics supporting Corpay's payment operations. This role supports operational reporting, business intelligence, performance measurement, and data-driven insights across payment processing, vendor enablement, and master data management initiatives. This position partners closely with Operations, Product, Technology, Finance, and Sales leadership to deliver actionable insights that improve operational efficiency, customer experience, and business performance. You will report directly to the VP Data Analytics and Reporting and regularly collaborate with your team and other departments.

How We Work

As the Manager of Payments Ops Analytics, you will be expected to work in an office environment. CORPAY will set you up for success by providing:

• Assigned workspace in the Nashville or Atlanta office.
• Company-issued equipment + remote access

Role Responsibilities

The responsibilities of the role will include:

Payments Operations Analytics

• Oversee the development, maintenance, and governance of operational dashboards, scorecards, KPIs, and executive reporting.
• Monitor payment operations performance across key workflows, including electronic payments, supplier enablement, transaction processing, and payment exception management.
• Deliver timely insights into operational trends, service levels, productivity, and quality metrics.
• Partner with operational leaders to identify opportunities for performance optimization and operational efficiency.

Business Intelligence & Reporting

• Define and manage enterprise reporting standards to ensure consistency, accuracy, and scalability.
• Translate complex operational and financial data into meaningful business insights for executive leadership.
• Lead recurring business reviews through data storytelling, trend analysis, and actionable recommendations.
• Support ad hoc analytical requests and strategic initiatives across the Payments organization.

Process Improvement & Strategy

• Identify opportunities to automate reporting, improve data quality, and streamline analytical processes.
• Partner with Technology and Data Engineering teams to enhance data availability, governance, and reporting infrastructure.
• Support Master Data Management initiatives by ensuring data integrity and consistent reporting across business functions.
• Champion continuous improvement methodologies and leverage analytics to drive measurable operational outcomes.

Cross-Functional Partnership

• Collaborate with Product, Operations, Finance, Sales, Customer Success, and Technology teams to define performance metrics and support strategic initiatives.
• Provide analytical support for business cases, operational planning, forecasting, and executive presentations.
• Serve as a trusted advisor to senior leadership by providing data-driven recommendations that influence business decisions.

Qualifications & Skills

• Bachelor's degree in Business, Finance, Analytics, Information Systems, Computer Science, Statistics, or a related field, or equivalent experience.
• 4+ years of experience in analytics, business intelligence, payments operations, financial services, or related analytical functions.
• Strong understanding of payment operations, electronic payments, financial transactions, and operational performance metrics.
• Advanced proficiency or aptitude with SQL, Reporting platforms (i.e., Quicksight, Power BI), Excel, and data visualization tools.
• Exceptional analytical thinking and problem-solving capabilities.
• Excellent written and verbal communication skills, including executive-level presentations.
• Proven ability to influence cross-functional stakeholders and drive organizational change.
• Strong project management and prioritization skills in a fast-paced environment.
• Strategic mindset with the ability to balance tactical execution and long-term planning.
• Customer-focused approach with a passion for operational excellence and continuous improvement.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Learn more about Corpay: https://www.corpay.com

Notice to Recruitment Agencies and Search Firms:

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.