Payment Processing Specialist – Detail‑Driven & Secure

businessprocessingsolutions; Town of Horseheads (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with Employer Match

Paid Time Off

Employee Referral Bonus

Job summary

Duncan Solutions, LLC is seeking a Payment Processor to generate, process, and record payments in compliance with client requirements and federal regulations. This onsite role is located in Horseheads, NY, with standard Mon–Fri hours and occasional weekend shifts.

Responsibilities include handling various payment types, reconciling postings, securing documents, and supporting system updates. A High School Diploma and 6–12 months in collections/clerical work are required; salary starts at $17 per

Qualifications

• High School Diploma or GED required.
• 6–12 months experience in collections, clerical/administrative environment, or equivalent.

Responsibilities

• Access safe using dual controls, retrieve payments/documents, and prepare items for daily processing.
• Process manual, cash, check, and other mail-in payment types in the appropriate system of record.
• Post returned checks (e.g., NSF, account closed) and update the system of record accordingly.
• Process payment requests and refunds submitted by business partners and clients.
• Process permits and maintain log of work processed. Research and respond to permit inquiries. Manage inventory supply for physical permits and elevate system issues impeding this function.
• Perform manual entry according to client requirements into applicable system of record and maintain statistical data.
• Secure payments and documents in locked storage per departmental controls.
• Scan handwritten citations; reconcile, vendor-send, vendor-return, import to system of record; document findings.
• Retrieve mail from post office; sort, open, batch, log, and distribute incoming mail according to reference documents.
• Reconcile payments received to posting and deposits; investigate discrepancies.
• Scan and log all payments, citations and correspondence received.
• Support procedural updates, system updates and conversions, and training initiatives.
• Complete special assignments at Management direction.
• Archive mail per internal and contractual requirements.

Skills

MS Office

Math skills

Organized

Education

High School Diploma or GED

Job description

Duncan Solutions, LLC is seeking a Payment Processor to generate, process, and record payments in compliance with client requirements and federal regulations. This onsite role is located in Horseheads, NY, with standard Mon–Fri hours and occasional weekend shifts.

Responsibilities include handling various payment types, reconciling postings, securing documents, and supporting system updates. A High School Diploma and 6–12 months in collections/clerical work are required; salary starts at $17 per