Plymouth Meeting , Pennsylvania Direct Hire Oct 2, 2026
Payment Posting Specialist is responsible for accurately and efficiently posting patient, insurance, and/or customer payments to accounts while maintaining accurate financial records. This role will research and resolve payment discrepancies, reconcile daily deposits, process adjustments, and work closely with Accounts Receivable, Billing, and other internal teams to ensure payments are properly applied and accounts remain accurate and up to date.
Location: Plymouth Meeting, PA
Salary:$23.00 - $25.00 per hour
Key Responsibilities
- Post and apply payments received via checks, ACH, EFT, credit cards, lockbox, electronic remittance advice, and other payment methods
- Review EOBs, ERAs, remittance advice, and payment documentation to ensure payments are applied accurately
- Accurately apply payments to the appropriate accounts, invoices, claims, or outstanding balances
- Research unidentified, unapplied, and misapplied payments and take appropriate action to resolve discrepancies
- Process contractual adjustments, write-offs, refunds, and other account adjustments in accordance with established policies
- Reconcile daily payment batches, deposits, and electronic remittances to ensure accuracy and completeness
- Identify payment discrepancies, short pays, overpayments, duplicate payments, and posting errors
- Coordinate with Billing and Accounts Receivable teams to resolve outstanding payment issues and account discrepancies
- Maintain detailed and accurate documentation of payment activity and account adjustments
- Review accounts for missing or incomplete payment information and conduct research as needed
- Assist with payment research and reconciliation for aging accounts and outstanding balances
- Process refunds and credit balances when appropriate and in accordance with company procedures
- Prepare and maintain payment posting reports and reconciliation documentation
- Meet daily productivity and accuracy requirements while maintaining a high level of attention to detail
- Follow established internal controls, financial policies, and applicable regulatory requirements
- Assist with month-end and year-end reconciliation activities as needed
- Perform other accounting and accounts receivable duties as assigned
Qualifications
- 2+ years of experience in payment posting, cash application, accounts receivable, billing, or a related accounting function
- Strong understanding of payment processing, cash application, and account reconciliation
- Experience working with EOBs, ERAs, remittance advice, or payment documentation preferred
- Strong data entry and mathematical skills with excellent attention to detail
- Ability to research discrepancies and independently identify appropriate resolutions
- Strong organizational and time-management skills with the ability to manage high-volume transactions
- Proficiency with Microsoft Office, particularly Excel
- Experience with accounting, billing, ERP, or practice management systems preferred
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively with cross-functional teams
- Strong commitment to accuracy, confidentiality, and meeting deadlines