Payment Posting Representative (2644)

US Heart & Vascular; Franklin (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

CME allowance

Monday-Friday schedule

Job summary

US Heart & Vascular is seeking a Remote Payment Posting Representative to accurately record and reconcile patient payments, insurance payments, and ERA data. The role requires attention to detail, financial acumen, and knowledge of healthcare billing and reimbursement processes.

The position involves posting payments daily, reviewing payments from various channels, and ensuring postings align with EMR records. Strong communication and billing experience are valued in this full-time role.

Qualifications

• Familiarity with medical office procedures and billing practices.
• Knowledge of the accounts receivables (A/R) process.
• Min of 1 years of experience in revenue cycle management.
• One year healthcare or insurance billing processing experience required.
• One plus years' customer service experience required.
• Knowledge of CPT, ICD-10-CM, HCPC codes, and HIPAA regulations.
• eClinicalWorks experience a plus.
• SmartSheet experience a plus.

Responsibilities

• Post payments daily as assigned.
• Receive and review incoming payments, including checks, EFTs, credit card payments, and ERA files from insurers.
• Verify accuracy of payment amounts, patient information, and insurance details.
• Identify discrepancies or payment errors and escalate to appropriate staff.
• Apply adjustments to patient accounts (deductibles, co-payments, contractual adjustments).
• Ensure denied claims are routed to the correct EMR work queues.
• Generate and reconcile daily batch reports on posting activities.
• Perform reconciliation of payments received against EMR batches to validate posting amounts.
• Assist with troubleshooting and resolution of system-related issues affecting cash posting processes.

Skills

Medical billing knowledge

Accounts receivable (A/R) process

Revenue cycle management

HIPAA regulations

Education

High School Diploma/GED

Tools

eClinicalWorks

SmartSheet

Job description

Job Details

Job Location: USHV - Corporate Main - Franklin, TN 37067

Position Type: Full Time

Education Level: High School Diploma/GED

Travel Percentage: None

Job Shift: Day

Job Category: Other Positions

US Heart and Vascular is needing a Remote Payment Posting Representative to join our team.

Position Summary

The Payment Posting Representative performs the role of accurately recording and reconciling incoming payments (electronic and manual) from patients, insurance companies, and other third‑party payers. This position requires a strong attention to detail, financial acumen, and a thorough understanding of healthcare billing and reimbursement processes.

Responsibilities

• Post payments daily as assigned
• Receive and review incoming payments, including checks, electronic funds transfers, credit card payments, and electronic remittance advice (ERA) files from insurance companies.
• Verify the accuracy of payment amounts, patient information, and insurance details.
• Identify discrepancies or payment errors and **escalate** them to the appropriate staff members.
• Apply adjustments to patient accounts as necessary, such as deductibles, co‑payments, or contractual adjustments.
• Ensure that denied claims are routed to the appropriate work queues in the EMR system.
• Generate and reconcile daily batch reports on all posting activities.
• Perform reconciliation of payments received against the EMR batches to validate posting amounts.
• Assist with the troubleshooting and resolution of system‑related issues affecting cash posting processes.

Requirements

• Familiarity with medical office procedures and billing practices
• Knowledge of the accounts receivables (A/R) process
• Min of 1 years of experience in revenue cycle management
• One year healthcare or insurance billing processing experience required
• One plus years' customer service experience required
• Knowledge of medical terminology, CPT, ICD-10-CM, HCPC codes, CCI edits and HIPAA regulations
• eClinicalWorks experience a plus
• SmartSheet experience a plus

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance