Payment Poster Specialist

Shady Grove Fertility; Northern (KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance and professional开发?

Job summary

US Fertility is seeking a Payment Poster Specialist to join our remote team. You will process and post insurance and patient payments, manage ERA/EFT enrollment, and reconcile remittance data across practices while ensuring accuracy and timely processing.

This role supports physicians nationwide and contributes to patient care by maintaining clean accounts and efficient billing operations. The position offers a Monday–Friday 8:00 AM–5:00 PM ET schedule with occasional weekends and comprehensive

Qualifications

• Associate degree in accounting, business, healthcare or medical billing certificate; high school diploma acceptable with 3+ years of billing experience.
• Minimum 1 year specialized medical billing experience with a billing certificate, or 3 years without a certificate.
• Proficiency with medical software and ability to access and retrieve information on a computer.

Responsibilities

• Process and post insurance, patient, collection, and miscellaneous payments accurately within established turnaround times.
• Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practices
• Download, review, and reconcile ERA, EOBs, and payment files from clearinghouses and payer portals
• Research and resolve payment discrepancies, denials, recoupments, overpayments, and other variances
• Contact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issues
• Reconcile daily payment activity to bank deposits and ensure accuracy of financial transactions
• Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments
• Create and maintain payer portal access and ensure payment-related documentation is organized
• Meet departmental productivity and accuracy benchmarks while maintaining confidentiality
• Cross-train in payment posting functions and provide backup support for month-end close

Skills

Medical billing

MS Office

Communication skills

Attention to detail

Interpersonal skills

Education

Associate degree in accounting, business, healthcare or medical billing certificate

High School Diploma

Medical billing certificate

Tools

Medical software

ERA/EOB processing

Office equipment

Job description

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of thehope we inspire in our patients, thelives we help bring into the world, and theculture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for aPayment Poster Specialist to join our remote team atUS Fertility.

• Schedule: Monday through Friday from 8:00 AM to 5:00 PM Eastern Time, with occasional weekends

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than200 highly respected physicians nationwideor partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Payment Poster Specialistwill:

• Process and post insurance, patient, collection, and miscellaneous payments accurately and within established turnaround times.
• Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practices
• Download, review, and reconcile electronic remittance advice (ERA), explanation of benefits (EOBs), and payment files from clearinghouses and payer portals
• Research and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances
• Contact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issues
• Reconcile daily payment activity to bank deposits and ensure the accuracy of financial transactions
• Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company guidelines
• Create and maintain payer portal access and ensure all payment-related documentation is organized and scanned promptly
• Meet departmental productivity and accuracy benchmarks while maintaining confidentiality and delivering exceptional customer service
• Cross-train in payment posting functions and provide backup support to ensure timely month-end close and departmental operations

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include

• Associate degree in accounting, business, healthcare or medical billing certificate. High School Diploma acceptable with 3+ year of medical billing hands on experience
• Minimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificate
• Ability to access, input, and retrieves information from a computer. Medical software program experience required
• Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.)
• Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365)
• Ability to demonstrate good judgment
• Ability to communicate accurately and concisely
• Ability to remain calm and poised under stress
• Must have a high level of interpersonal skills to handle sensitive and confidential situations

More important than any single credential, however, is theright person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide acompetitive, comprehensive benefits packagedesigned to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs
• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that adiverse workforce is essentialto fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offeringclinical, administrative, and operational career opportunitiesat locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

Take the next step in your career with US Fertility—and help shape the future of fertility care.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.