Payment and Billing Coordinator

Jobgether; United States; Remote; USD 11,000 - 12,000; Full time

Benefits offered by this job

Fully remote position

Monthly salary 1,015–1,100 USD

Paid time off

Job summary

Jobgether is seeking a Payment and Billing Coordinator for a fully remote role in the United States. You will handle client invoicing, billing records, and collections for a family law practice, using Clio to manage invoices and expenses while communicating with clients to arrange payments.

Ideal candidates have at least 1 year in billing/AR or admin support, strong data entry skills, and proficiency in English and Spanish.

Qualifications

• At least 1 year of experience in billing, accounts receivable, administrative support, or similar role.
• Familiarity with Clio or comparable legal practice management/billing software is preferred.
• Proficiency in data entry, invoice preparation, document management, and financial recordkeeping.

Responsibilities

• Prepare, generate, and issue client invoices using Clio and approved templates.
• Review billing information before invoices are issued for accuracy and completeness.
• Maintain up-to-date client billing records and financial documents in Clio.
• Monitor outstanding invoices and follow up on overdue balances to support timely collections.
• Communicate with clients by email and phone regarding invoices and payment options.
• Respond to routine billing inquiries and escalate complex matters to the appropriate team.
• Review expenses for client matters and maintain expense records.
• Track payment deadlines and flag upcoming or overdue payments.
• Coordinate with internal teams to obtain missing information for billing.
• Identify and communicate billing discrepancies to relevant stakeholders.
• Protect confidential client information and maintain discretion in all matters.
• Provide additional billing and administrative support to ensure daily operations run smoothly.

Skills

Billing

Accounts receivable

Administrative support

Data entry

Invoice preparation

Document management

Financial recordkeeping

Attention to detail

Time management

English & Spanish

Remote work

Tools

Clio

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Payment and Billing Coordinator based in the United States. In this remote position, you will support the financial and administrative operations of a family law practice by ensuring accurate billing, organized financial records, and timely payment follow-ups. You will play an important role in preparing client invoices, monitoring outstanding balances, tracking expenses, and maintaining up-to-date billing information. Working closely with internal teams and communicating directly with clients, you will help ensure that financial transactions and billing processes run smoothly. You will use legal practice management software to manage invoices, review payment statuses, and identify discrepancies requiring attention. This opportunity is ideal for a detail-oriented professional who enjoys structured responsibilities, values confidentiality, and takes ownership of administrative tasks. You will join a fully remote working environment that offers long-term career opportunities and professional development.

Accountabilities

• Prepare, generate, and issue accurate client invoices using Clio, following established billing procedures and approved templates.
• Review billing information carefully before invoices are issued, ensuring accuracy, completeness, and consistency.
• Maintain accurate, organized, and up-to-date client billing records and financial documentation within Clio.
• Monitor outstanding invoices, track payment statuses, and follow up on overdue balances to support timely collections.
• Communicate professionally with clients by email and phone regarding invoices, outstanding payments, account balances, and available payment options.
• Respond to routine billing inquiries and raise any complex questions or matters outside the scope of the role to the appropriate team members.
• Review expenses associated with client matters and maintain accurate expense records.
• Track expense deadlines, payment due dates, and outstanding items, proactively flagging upcoming or overdue payments.
• Coordinate with internal teams to obtain missing information or clarification needed to process expenses and complete billing activities.
• Identify billing discrepancies, incomplete documentation, or inconsistencies and ensure they are promptly communicated to the relevant stakeholders.
• Protect confidential client information and sensitive financial records, maintaining discretion and professionalism at all times.
• Provide additional billing and administrative support to contribute to efficient daily operations and ensure recurring tasks are completed on schedule.

Requirements

• At least 1 year of previous experience in billing, accounts receivable, administrative support, or a similar position.
• Previous experience working in a law firm or professional services environment is an advantage.
• Familiarity with Clio or comparable legal practice management and billing software is preferred.
• Proficiency in data entry, invoice preparation, document management, financial recordkeeping, and general administrative tasks.
• Practical knowledge of billing procedures, accounts receivable support, expense monitoring, and payment tracking.
• Strong attention to detail and the ability to review financial information accurately while identifying discrepancies or missing documentation.
• Excellent organizational and time management skills, with the ability to manage recurring responsibilities, prioritize tasks, and meet deadlines independently.
• Professional written and verbal communication skills in both English and Spanish.
• Confidence communicating with clients by email and phone about invoices, outstanding balances, payments, and payment arrangements.
• Strong customer service and payment follow-up skills, with the ability to handle sensitive financial conversations empathetically and professionally.
• High levels of dependability, accountability, discretion, and professionalism when managing confidential client and financial information.
• Proactive problem-solving abilities, with a willingness to ask questions, seek clarification, and follow through on outstanding matters.
• Ability to work independently with minimal supervision in a fully remote environment.
• Availability to work Monday through Friday, from 8:00 AM to 5:00 PM Eastern Time (EST/EDT).
• Ability to maintain a reliable remote working setup and manage a light-to-moderate volume of client calls.

Benefits

• Monthly salary: $1,015 to $1,100 USD.
• Competitive compensation: Additional opportunities for bonuses.
• Paid time off: Access to paid leave to support work-life balance.
• Parental leave: Benefits to support employees and their families.
• Fully remote position: 100% home-based working arrangement.
• Full-time employment: Long-term career opportunities with professional stability.
• Professional development: Access to training and opportunities to strengthen your skills.
• Dedicated team support: Ongoing guidance and collaboration throughout your employment.
• Values-driven environment: Opportunity to work with clients and teams whose values align with your professional approach.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.