Payee Associate

Community Support Services; Akron (OH); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

10 paid holidays and 15+ days of PTO annually

401(k) with 5% employer contribution

Professional Development Assistance

Education Assistance Program

Subsidized YMCA membership

Job summary

Community Support Services in Akron, OH is seeking a full-time position focused on financial disbursements for clients with mental health needs. Ideal candidates will have a High School Diploma, experience with Excel, and familiarity with processing bill payments.

The role includes tasks such as managing monthly disbursements, maintaining spreadsheets, and training new staff. We offer a supportive environment and competitive benefits like health insurance and retirement plans.

Qualifications

• High School Diploma required, some college preferred.
• Experience with Social Security Administration helpful but not mandatory.
• Familiar with processing bill payments, must have Excel experience.

Responsibilities

• Prepare and schedule monthly disbursements for clients.
• Pay client utility bills and other bills as assigned.
• Maintain spreadsheets for monthly expenditures.
• Review Social Security forms for new clients.
• Train new staff on Payeeship procedures.

Skills

Excel experience

Processing bill payments

Great Plains Software proficiency

Education

High School Diploma

Some college preferred

Job description

Job Details

Job Location: Community Support Services - Akron, OH 44311

Position Type: Full Time (40 Hours)

Salary Range: $17.00 - $20.00 Hourly

What You’ll Do

• Prepare and schedule monthly disbursements for all individual clients by verifying accuracy of amounts, validity of supporting documentation and vendors, against the monthly budgets and the availability of client funds.
• Pay client utility bills and other bills as assigned.
• Maintain excel spreadsheet(s) to reflect monthly expenditures that require payment using the accounting system.
• Scan and maintain lease files with the most current address. Inform Accountant I of change of address so updates can be made in the accounting system.
• Prepare and coordinate the designated transfers of funds to client’s debit card accounts at multiple intervals.
• Add and remove clients from the debit card program.
• Prepare monthly reports through the automated system and/or Excel.
• Maintain general ledger for all clients on program.
• File materials and search files as necessary. Scan financial documents as needed.
• Review Social Security forms for new clients on Payeeship for accuracy and comprehensiveness and add further information as required.
• Review client’s balances to Social Security established maximum. Coordinate efforts with CRS staff to utilize discretionary funds appropriately.
• Train new CRS staff on Payeeship procedures.
• Inform Social Security Administration of client activity such as going off Payeeship or in the case of a deceased client.
• Prepare documentation and complete SSA forms to report annual expenditures and savings.
• Go to Bank weekly to obtain cash for stipends and to replenish box.

About Us

For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We’re Looking For

• High School Diploma required, some college preferred.
• Experience with Social Security Administration helpful, but not mandatory. Familiar with processing bill payments, personally or in a business setting. Must have Excel experience.
• Great Plains Software proficiency is preferred.

What We Offer

• Working within a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.