Payee Services Coordinator

Voaok; Tulsa (OK); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

$500 Sign-On Bonus

Medical, dental, and vision insurance

Paid time off (PTO), Sick Leave, Paid Holidays

Employer paid Long Term Disability

Retirement plan

Federal Student Loan Forgiveness eligibility

Job summary

Voaok in Tulsa is seeking a Payee Services Coordinator to provide financial management for clients receiving Social Security Benefits. You will assist individuals facing mental illness, homelessness, or disability in ensuring their bills are paid for stable housing.

This full-time role involves working on-site, assisting clients in budgeting, processing intake paperwork, and collaborating with community case managers. A $500 Sign-On Bonus and various benefits are offered.

Qualifications

• 1+ years of experience in social work or case management preferred.
• Must have reliable transportation and valid Driver's License.

Responsibilities

• Provide financial management for clients receiving Social Security Benefits.
• Assist clients with budgeting for essential expenses.
• Process intake paperwork and explain Payee Services to new clients.

Skills

Competent user of MS Office applications

Understanding of budgeting processes

Organized and multi-tasking

Time-management skills

Education

High School Diploma or equivalent

Job description

Job Details

Location: Tulsa Headquarters - Tulsa, OK 74133.

Position type: Full Time.

Job category: Nonprofit – Social Services.

Our work touches the mind, body, heart and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.

What You Will Do to Change Lives

As the Payee Services Coordinator, you will be at the frontline of connecting with clients and will provide financial management for people who receive Social Security Benefits. You will assist individuals experiencing mental illness, homelessness, or disability with payment of monthly bills to ensure stable housing and independence. This is an on‑site position in an office setting. Typical hours of operation are 8:00am‑5:00pm Monday through Friday.

What’s In It For You!

• $500 Sign-On Bonus
• $15.00/Hour Pay Rate
• Medical, dental, and vision insurance
• Paid time off (PTO), Sick Leave, Paid Holidays
• Employer paid Long Term Disability
• Retirement plan
• Ask about qualifying for FEDERAL STUDENT LOAN FORGIVENESS

Qualifications

Essential Duties and Responsibilities:

• Responsible for client bill payment, debit card/check transactions for persons who receive Social Security income.
• Assist clients in the development of a personal monthly budget with rent, food, and utilities having top priority.
• Responsible for the intake appointment, paperwork processing and explaining the Payee Services program to new clients.
• Responsible for completing and filing all necessary paperwork from the Social Security Administration, including Representative Payee Accounting Reports.
• Responsible for answering incoming phone calls and returning voice messages in a timely manner.
• Maintain a close working relationship with community agency case managers and staff, ensuring clients are getting the optimal services and advocacy they need.
• Provide additional support/back up to other Payee Services Coordinators.

What You Will Bring:

• Competent user of all MS Office applications (Outlook, Word, Excel)
• Understanding of common budgeting and payment processes
• Organized, able to multi-task & attention to detail
• Time‑management skills & ability to work independently with little oversight
• Must have reliable transportation, a valid Driver’s License & Proof of current liability automobile insurance (your name must be on the policy)

Education & Experience Requirements:

• High School Diploma or equivalent required
• 1 year of experience in social work and/or case management in the mental health, homeless, or community services fields is preferred

Volunteers of America Oklahoma is an Equal Opportunity, Protected Veterans, and Individuals with Disabilities employer.