Insurance Verification Specialist

Community Support Services; Akron (OH); On-site; USD 26,436 - 28,929; Full time

Benefits offered by this job

Health insurance

401(k) with 5% employer contribution

PTO and paid holidays

Professional development assistance

Job summary

Community Support Services in Akron, OH is seeking an Insurance Verification Specialist to join the Finance Team. This full-time role involves verifying insurance eligibility, completing financial updates, and serving as a liaison between finance, medical staff, and clients.

The ideal candidate should have a high school diploma, preferably two years of experience in insurance verification, and strong communication skills. The position offers excellent benefits, including health insurance and a supportive workplace.

Qualifications

• Two years of experience with insurance verification preferred.
• Knowledge of Medicaid and Medicare.
• Ability to communicate with clients who have severe mental illness.

Responsibilities

• Verify insurance eligibility and complete financial updates.
• Register and schedule new clients.
• Collect co-pays and payments from clients.

Skills

Insurance verification

Organizational skills

Communication skills

Multi-tasking

Microsoft Outlook

Education

High school diploma or equivalent

Job description

Overview

Job Location: Community Support Services - Akron, OH 44311
Position Type: Full Time (40 Hours)
Salary Range: $19.19 - $21.00 Hourly

The Opportunity

We are seeking to hire an Insurance Verification Specialist to join our Finance Team. This individual is responsible for the verification of insurance eligibility, completing financial updates, registering new clients, obtaining appropriate releases and forms, and working as a liaison between finance, medical staff, and the lab.

What You’ll Do

• Confirm all client information is current, complete, and accurate. Verify insurance via various payer portals. Update Credible and/or GOSH with any new verified information.


• Work closely with Case Managers and Receptionists to ensure required documentation is obtained in a timely manner.


• Complete financial interviews annually for each client. Obtain all relevant demographic and financial information for the client’s record, including copies of their insurance card, income verification, and photo ID.


• Notify Client Eligibility Specialist with any change in insurance coverage for ACT clients or if a client has moved out of the county.


• Work as a liaison between the Finance Team, medical staff, and the lab regarding insurance eligibility questions and issues.


• Register and schedule new clients.


• Collect co-pays, deductibles, and payments from clients as necessary.


• Attend training related to payers, processes, and eligibility.


• This position is full-time (40 hours a week) working normal business hours.

About Us

For 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We’re Looking For

• High school diploma or equivalent required.


• Two years of experience with insurance verification strongly preferred.


• Knowledge of insurance verification, with an understanding of Medicaid and Medicare.


• A deeply held belief in CSS’s recovery-centered mission.


• Ability to communicate in-person and over the phone with clients who have severe and persistent mental illness.


• Ability to multi-task efficiently and effectively.


• Excellent organizational, attention to detail and communication skills.


• Proficiency in Microsoft Outlook.


• Skill in managing time and meeting deadlines.

What We Offer

• Working within in a mission-driven, highly engaged environment


• A supportive, professional workplace with excellent resources


• Engaging, autonomous atmosphere


• Professional Development Assistance and Education Assistance Program


• Program-Site Eligibility for the Public Student Loan Forgiveness Program


• 401(k) with 5% employer contribution


• 10 paid holidays and 15+ days of PTO annually


• Health, Dental, and Vision insurance


• Subsidized membership to local YMCA branches


• Life insurance and short- and long-term disability

Qualifications Company’s website: www.cssbh.org

Company’s Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.