Pay Operations & Customer Support Specialist

US-Defense-Finance-and-Accounting-Service; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Defense Finance and Accounting Services (DFAS) in the United States fills positions at GS-04, GS-05, or GS-06 with a target of GS-06. Telework is limited and only granted case-by-case when a compelling DoD need is shown.

Generalized experience at GS-04 level and specialized experience at GS-05/06 level are required, including handling pay transactions, researching information in automated systems, and informing customers about financial matters and procedures.

Qualifications

• One year of generalized experience equivalent to GS-03 is required.
• Generalized experience means progressively responsible clerical or office work.
• One year of specialized experience equivalent to GS-04 is required.
• GS-05 requires one year of specialized experience equivalent to GS-04.
• GS-06 requires one year of specialized experience equivalent to GS-05.
• Specialized experience involves applying pay regulations and researching customer accounts; volunteer experience may be credited.

Job description

Defense Finance and Accounting Services (DFAS) in the United States fills positions at GS-04, GS-05, or GS-06 with a target of GS-06. Telework is limited and only granted case-by-case when a compelling DoD need is shown.

Generalized experience at GS-04 level and specialized experience at GS-05/06 level are required, including handling pay transactions, researching information in automated systems, and informing customers about financial matters and procedures.