Pawnbroker (Bilingual) - Full Time

Pawn America; Madison (WI); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k)

Short- and long-term disability

Job summary

A retail pawn shop in Madison, WI is seeking an employee for customer engagement and store profitability tasks. The role involves testing, cleaning items, and maintaining a clean work environment while adhering to safety rules. A strong candidate will hold a High School Diploma or GED and have proficiency in point of sales systems. The position requires physical activity including standing and walking for extensive periods, with a pay range of $18.00 to $22.00 an hour.

Qualifications

• Must greet, connect, and establish rapport with guests.
• Ability to test and clean items effectively for profitability.
• Strong understanding of safety, health, and security rules.

Responsibilities

• Maintain store appearance and accomplish pawn production goals.
• Test and clean items to maximize profitability.
• Accurately record detailed product information.

Skills

Point of sales systems

Microsoft Office Suite proficiency

Education

High School Diploma or GED

Job description

Description

Summary: Greeting, connecting and establishing a rapport with guests while maintaining a level of store appearance and accomplishing pawn production goals

Essential Duties and Responsibilities

1. Testing/cleaning items to maximize store profitability
2. Research values of a product correctly
3. Remove all personal data off electronic items to maintain previous owner’s confidentially when the product is eligible for resale
4. Accurately record brand/model/serial number/guest info and detailed descriptions with State and City accordance’s
5. Ensure guest’s loans and purchases are located and stored properly
6. Effectively promote our CashPass Visa card
7. Maintaining a clean work environment
8. Attend regular pawn trainings and store meetings
9. Enforce safety, health, security rules, OSHA compliance, and loss prevention in the specific location
10. Achieve pawnbroker key performance indicators (KPI)
11. Other duties as assigned by management

$18.00 - $22.00 an hour

Requirements

Qualifications

Formal Education and Experience Requirement

• High School Diploma or GED

Knowledge

• Point of sales systems
• Proficient in Microsoft Office Suite

Physical Requirements

• Stand or sit (stationary position) 20 % of day
• Walk (move, traverse) 80 % of day
• Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) 100 % of day
• Climb (stairs/ladders) or balance (ascend/descend, work atop, traverse) 20 % of day
• Stoop, kneel, crouch, or crawl (position self to, move) 30% of day
• Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) 100% of day
• See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess) 100% of day
• Taste/smell (detect, distinguish, determine) 100% of day
• Pushing or pulling 20% of day
• Reaching 20% of day
• Repetitive Motion 20% of day

Lifting Requirements

• Medium Work: Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects

PAL Management, Inc. offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), short- and long-term disability, subject to the eligibility requirements for each benefit plan.

PAL Management, Inc. is an Equal Opportunity Employer/Veterans/Disability.