Pawn Specialist: Loans, Sales & Service

Queen of Pawns & Jewelry, Inc.; Orlando (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Queen of Pawns & Jewelry, Inc. in Orlando, Florida, is seeking a customer service-oriented professional responsible for providing excellent service while securing loans using personal property as collateral. The role encompasses various duties including engaging with customers, handling transactions, and ensuring the store's operations run smoothly.

Candidates should have a high school diploma or GED and possess basic computer and communication skills. This position involves physical demands such as standing and lifting merchandise, and requires a detail-oriented approach to customer interactions.

Qualifications

• Must be able to work independently and productively with minimum supervision.
• Possess basic computer knowledge/skills.
• Ability to apply common sense understanding to carry out instructions.

Responsibilities

• Delivers excellent customer service to every customer who walks through the door.
• Provides loans via pawn and accurately determine loan amounts.
• Handles all merchandise respectfully and participates in keeping the store neat and clean.

Skills

Customer service oriented

Basic math skills

Communication skills

Integrity and commitment to customer satisfaction

Detail-oriented

Education

High school diploma or GED

Job description

Queen of Pawns & Jewelry, Inc. in Orlando, Florida, is seeking a customer service-oriented professional responsible for providing excellent service while securing loans using personal property as collateral. The role encompasses various duties including engaging with customers, handling transactions, and ensuring the store's operations run smoothly.

Candidates should have a high school diploma or GED and possess basic computer and communication skills. This position involves physical demands such as standing and lifting merchandise, and requires a detail-oriented approach to customer interactions.