Patron Services & Ticketing Specialist

City of Richardson Texas; Richardson (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Richardson Texas is seeking a Patron Services Representative (Full Time) to support ticketing operations at the Eisemann Center. The role requires a high school diploma or GED, experience in MS Word/Excel, and box office duties including season ticketing.

Candidates with exposure to Tessitura, Tickets.Com, Paciolan, Front Gate Tickets, or Ticketmaster will have an advantage. The successful candidate will be marketing-driven and keen on how emerging technologies and the Internet can

Qualifications

• High School Diploma or GED required.
• Some college courses preferred.
• Experience with MS Word and Excel required.
• Experience in box office, including season ticketing.
• Hands-on experience with ticketing software such as Tessitura, Tickets.Com, Paciolan, Front Gate Tickets, Ticketmaster, etc.
• Must be marketing-driven and have an interest in how emerging technologies and the Internet can be used in ticketing and CRM.

Skills

MS Word

MS Excel

Box office experience

Season ticketing

Education

High School Diploma or GED

Some college courses

Tools

Tessitura

Tickets.Com

Paciolan

Front Gate Tickets

Ticketmaster

Job description

City of Richardson Texas is seeking a Patron Services Representative (Full Time) to support ticketing operations at the Eisemann Center. The role requires a high school diploma or GED, experience in MS Word/Excel, and box office duties including season ticketing.

Candidates with exposure to Tessitura, Tickets.Com, Paciolan, Front Gate Tickets, or Ticketmaster will have an advantage. The successful candidate will be marketing-driven and keen on how emerging technologies and the Internet can