Patron Services Rep — Broadway (Nights/Weekends)

johngore; Boston (MA); On-site; USD 38,000 - 44,000; Full time

Job summary

The John Gore Organization in Boston seeks a Broadway In Boston Representative to greet patrons, answer questions, and promote tickets for the 2026-2027 Lexus Broadway In Boston season.

This role is a nights-and-weekends position at Citizens Opera House or Emerson Colonial Theatre, requiring a personable demeanor, knowledge of theatre, and the ability to use Microsoft Office and Google Suite.

Qualifications

• Experience in patron facing customer service roles.
• Ability to read and communicate effectively in English.
• Knowledge of theatre and Broadway helpful.

Responsibilities

• Greet patrons with an outgoing and engaging presence.
• Answer patron questions about Broadway In Boston and current season.
• Encourage patrons to purchase tickets to the Lexus Broadway In Boston season.

Skills

Customer service

Patron engagement

English fluency

Tools

Microsoft Office

Google Suite

Job description

The John Gore Organization in Boston seeks a Broadway In Boston Representative to greet patrons, answer questions, and promote tickets for the 2026-2027 Lexus Broadway In Boston season.

This role is a nights-and-weekends position at Citizens Opera House or Emerson Colonial Theatre, requiring a personable demeanor, knowledge of theatre, and the ability to use Microsoft Office and Google Suite.