Patron Services Library Assistant

Beaufort County South Carolina; Port Royal (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Beaufort County library system is seeking a Public Service Assistant to help the general public obtain materials and library services. You will handle circulation, holds, renewals, and patron inquiries, and assist with events and inter-branch transfers.

The role requires a high school diploma or GED, 1–2 years of related experience, and a valid driver’s license. A background check and drug screening are part of the employment process.

Qualifications

• Requires High School graduation or GED.
• Over one year and up to two years of related experience.
• Valid state driver’s license with acceptable driving history.

Responsibilities

• Process all library circulation transactions (includes checking in and out of all materials, placing items on hold, registering new patrons).
• Answers the telephone, provides information and assistance; collects fines and fees; obtains books and materials from other libraries to fill patron requests.
• Ensures equipment used by the public is in good working order; demonstrates proper use of such equipment; performs routine maintenance, e.g., loading paper and changing toner cartridges.
• Sorts and returns materials to stacks, re-shelves, and files.
• Recommends new books to a variety of our patrons by reserving books.
• Notifies patrons of overdue or reserve library materials; processes and covers new materials.
• Strives to resolve patron problems and concerns relating to late fees or unreturned materials.
• Checks in magazines, newspapers and other mail, routing to appropriate locations.
• Assists with special events.
• Transfers library materials between library branches.
• Performs related work as assigned.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Job description

The Beaufort County library system is seeking a Public Service Assistant to help the general public obtain materials and library services. You will handle circulation, holds, renewals, and patron inquiries, and assist with events and inter-branch transfers.

The role requires a high school diploma or GED, 1–2 years of related experience, and a valid driver’s license. A background check and drug screening are part of the employment process.