Patron Experience Specialist Part-Time Library

Jefferson County; Evergreen (AL); On-site; USD 32,000 - 40,000; Part time

Job summary

Jefferson County Public Library in Evergreen, AL seeks a Patron Experience Associate to deliver frontline customer service, guide patrons to resources, and promote library programs. You’ll help with e-books, job resources, and reading recommendations while ensuring a welcoming library environment.

The role is part-time (20 hours/week) with benefits, including standard health and retirement programs. Some evenings and Saturdays are required, with opportunities to engage the community across the

Qualifications

• Bachelor's degree.
• 1 year of relevant experience.
• Public Library customer service experience.

Responsibilities

• Provide information, referrals and readers advisory assistance to patrons in person, by phone, mail and online. Locate materials using databases and assist with program promotion.

Skills

Customer service

Job description

Jefferson County Public Library in Evergreen, AL seeks a Patron Experience Associate to deliver frontline customer service, guide patrons to resources, and promote library programs. You’ll help with e-books, job resources, and reading recommendations while ensuring a welcoming library environment.

The role is part-time (20 hours/week) with benefits, including standard health and retirement programs. Some evenings and Saturdays are required, with opportunities to engage the community across the