Patrol Security Officer

Titan-Security-Group; Chicago (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Career growth

Training

Job summary

Titan Security Group is hiring Patrol Security Officers to perform outdoor foot patrols around the Willis Tower in Downtown Chicago. These positions require working outside in all weather and seasons. Outdoor gear will be provided as part of the uniform.

Starting pay is between $19.00 / hour to $20.00 / hour, with benefits including paid time off, paid holidays, medical insurance, and opportunities for career growth and skills training.

Qualifications

• Must be 18 years or older.
• Available for 2 of 3 shifts.
• Experience in door staff, customer service, hotel or restaurant.
• High School diploma or GED.
• Able to obtain PERC and complete required training.
• Pass pre-employment drug screen and background check.
• Proficient reading, writing, and speaking English.
• Able to meet physical requirements (50+ lbs, patrols, weather).

Responsibilities

• Provide excellent customer service to all on duty.
• Control access for tenants, visitors, or vendors.
• Monitor cameras and conduct patrols to deter theft and maintain safety.
• Perform foot patrols (up to 10 miles daily) and stand post outside.
• Respond to incidents and document data for management.
• Perform other duties as assigned.

Skills

Customer service

Shift work

Physical fitness

Reading & writing English

Background check clear

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Security is hiring Patrol Security Officers to perform outdoor foot patrols around the Willis Tower in Downtown Chicago. These positions require working outside in all weather and seasons. Outdoor gear will be provided as part of the uniform.

Responsibilities

of Patrol Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Conduct foot patrols (could be walking up to 10 miles per day) and stand post outside, observing and reporting suspicious activity
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications

• Must be at least 18 years of age
• Available for 2 of 3 shifts
• Must have experience as a door staff professional or in a customer service, hotel or restaurant position
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre‑employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications

• Bi‑lingual considered a plus
• Experience as a Patrol Officer

Pay and Benefits

• Starting pay is between $19.00 / hour to $20.00 / hour
• Paid time off and paid holidays
• Medical insurance
• Opportunities for career growth and promotion
• Skills‑enhancing training

EOE/M/F/D/V

As set forth in Titan Security Group’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury