Patient Welcome Ambassador

SunnyDays Therapy Inc; Welcome (SC); On-site; USD 13,638 - 19,424; Part time

Benefits offered by this job

Health Insurance

Vision Insurance

Health Savings Account

Short Term Disability

Retirement Plan

Paid Holidays

PTO

Referral Program

Job summary

A growing pediatric clinic is seeking a Patient Welcome Ambassador to create a warm environment for families and visitors. Responsibilities include greeting clients, maintaining lobby standards, and assisting with light administrative tasks. The role offers a competitive hourly wage of $12.00 and a benefits package, including health insurance and PTO. Applicants should have strong communication skills and a friendly demeanor.

Qualifications

• Friendly, approachable personality.
• Ability to create a welcoming environment for children and families.
• Experience in customer service or hospitality appreciated.

Responsibilities

• Greet and welcome families, children, and visitors.
• Monitor lobby cleanliness and organization.
• Assist with administrative or hospitality tasks.

Skills

Strong communication skills

Customer service experience

Reliability

Attention to detail

Education

High school diploma or equivalent (GED)

Tools

Microsoft Office

Job description

About SunnyDays Therapy

The future is bright with SunnyDays Therapy! SunnyDays Therapy is a growing pediatric clinic offeringSpeech Therapy, Occupational Therapy and Physical Therapy services. We are here to grow minds,bodies, and spirits by providing therapy services that address children holistically and in anonjudgmental manner. We strive to continually improve our state-of-the-art treatment techniques andto create a practice model that both parents and therapists love. We value honesty and creativity, andwe respect the clients, therapists, partners, and community we serve.

Why Join Our Team

• Unique work environment where each team member is valued and supported to do their best work
• We promote flexibility and embrace work/life balance
• We are expanding fast with many opportunities for professional growth
• Our amazing company culture - team members genuinely care about each other and have fun together!
• Our clients love us

Schedule

8-hour shift, Monday through Friday. We can be flexible and will work with you to determine a schedulethat best meets your needs and the clinic's needs!

Patient Welcome Ambassador Position Summary

The Patient Welcome Ambassador is responsible for creating a warm, welcoming, and professional firstimpression for families and visitors at SunnyDays Therapy clinics. This role supports the Patient CareCoordination and Clinical Division by ensuring the lobby and waiting areas provide a clean, comfortable,and family-friendly environment. The Patient Welcome Ambassador will assist with light administrativeor hospitality tasks that contribute to a smooth experience for clients, caregivers, and guests.

Key Responsibilities

• Warm Welcome & Guest Experience
  • Greet and welcome families, children, and visitors as they arrive.
  • Provide directions and assist with check-in needs as appropriate.
• Lobby & Environment Management
  • Monitor lobby cleanliness and organization; straighten chairs, wipe down tables, refreshsupplies, etc.
  • Monitor customer bathrooms and hallways.
  • Ensure any family-facing resources (brochures, handouts, toys, etc.) are available, clean, andrestocked.
  • Report facility or safety issues to the appropriate staff.
  • Ensure client confidentiality in accordance with HIPAA regulations.
• Family Support & Light Tasks
  • Answer general questions or connect families to the right staff member.
  • Assist with tasks such as preparing paperwork packets, restocking supplies, or escortingfamilies to designated areas.
  • Support therapists or Patient Care Coordinator team with coordination of materials forsessions, when appropriate.
• Hospitality & Culture
  • Contribute to a caring, child-friendly environment that reflects SunnyDays Therapy's values.
• Act as a positive representative of the clinic, modeling professionalism, and empathy in allinteractions.

Salary and Benefits

We offer a starting base salary of $12.00 per hour. We also offer a competitive benefits packageincluding:

• Health Insurance
• Vision Insurance
• Health Savings Account
• Short Term Disability
• Retirement Plan
• Paid Holidays
• PTO
• Referral Program

Qualifications

• Friendly, approachable personality with strong communication skills.
• Computer skills using Microsoft office products.
• Ability to create a welcoming environment for children and families.
• Reliability and attention to detail in maintaining lobby standards.
• Previous customer service, hospitality, or healthcare office experience.
• Must possess a high school diploma or equivalent (GED).

SunnyDays Therapy is an Equal Opportunity Employer.

Apply Now!