Patient Unit Coordinator - Emergency Department - Full Time - Overnights

11 Southern NH Medical Center; Nashua (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Southern NH Medical Center in Nashua, NH is seeking an Overnight Health Unit Coordinator to support the Emergency Department's patient care services. This 36-hour weekly role covers 7:00 pm to 7:30 am, handling reception, patient flow, and chart preparation in a high‑acuity environment.

As part of the Patient Care Services team, you will greet patients and visitors, coordinate administrative tasks, and schedule follow‑ups under the direction of the Clinical Nurse Manager.

Qualifications

• High School Graduate or GED required.
• Proven efficiency with computers.
• Excellent customer service skills.

Responsibilities

• Greets patients & visitors
• Facilitates patient flow
• Functions as an area receptionist, while maintaining organized work environment
• Schedules follow up appointments

Skills

Computer skills

Customer service

Education

High School Diploma or GED

Job description

Come work at the best place to give and receive care! Job Description: Patient Unit Coordinator 7p - 7:30a (Overnights) 36 hours per week

Who We Are:

The Emergency Department at Southern New Hampshire Medical Center is a 24-bed critical care unit serving the diverse Southern New Hampshire population. As an ACS Level III-N Trauma Center and Primary Stroke Center affiliated with Mass General, it offers high-acuity care, complemented by a secure 6-bed behavioral health unit for psychiatric emergencies. To handle rising patient volumes, the department uses hallway beds and a triage fast-track area staffed by Providers in Triage (PIT). Our multidisciplinary team—comprising RNs, LNAs, providers, paramedics, Health Unit Coordinators, psychiatric clinicians, and behavioral health professionals—operates around the clock to provide compassionate, expert care to over 37,000 patients annually. We prioritize ongoing learning, providing opportunities for advanced certifications, education, and skill development in procedures like ultrasound-guided IV and arterial line management.

About the Job:

As a member of the Patient Care Services team, the Health Unit Coordinator of the assigned unit functions as the receptionist. This position coordinates the administrative functions of the patient area, facilitates patient flow and prepares and maintains the patient's record with appropriate data elements. The Health Unit Coordinator works under the direction of the Clinical Nurse Manager.

What You’ll Do:

• Greets patients & visitors
• Facilitates patient flow
• Functions as an area receptionist, while maintaining organized work environment
• Schedules follow up appointments

Who You Are:

• High School Graduate or GED required.
• Proven efficiency with computers
• Excellent customer service skills

Why You’ll Love Us:

• Southern NH Medical Center is a 5-time Magnet designated hospital
• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Medical, dental, and vision coverage
• Life insurance
• Short- and long-term disability
• Flexible Spending Accounts (FSA)
• Competitive pay
• Tuition & Certification Reimbursement
• Nursing Student Loan Paydown Program
• 403(b) Retirement Savings Plan
• Education & Paid training courses for continued career progression
• So much more!

Work Shift:

7p - 7:30a (Overnights)

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.