Patient Transporter Specialist - FT Days

Advocate Health; Charlotte (NC); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Advocate Health is seeking a Patient Transport Associate to greet patients and visitors, assist with luggage, and safely valet park and transport passengers around the Charlotte facility. You will provide information on essential support services, coordinate activities for patients, and maintain transport equipment while complying with safety policies.

A High School Diploma, valid Driver's License, and BLS within 6 months are required, with 2 years' experience in a hospital, hotel, or

Formación

• High School Diploma or equivalent.
• Valid Driver's License.
• Oral, written and organizational communication skills required.
• Knowledge of Microsoft Applications.
• Minimum of 2 years' experience in hospital, hotel, restaurant or customer oriented environment preferred.
• BLS certification within 6 months.

Responsabilidades

• Greet and assist patients/visitors upon arrival.
• Assist patients/visitors with luggage and in/out of vehicle.
• Safely valet park and transport passengers and equipment.
• Direct patients and staff to appropriate areas.
• Coordinate activities to assist patients and visitors within facilities.
• Provide information about essential support services.
• Operate company vehicles safely for transport of passengers and materials.
• Monitor front drives and ensure fire lanes are clear.
• Adhere to health, safety and Tobacco Free Environment policies.
• Maintain and inspect transport equipment; report defects.

Conocimientos

Customer service

Communication skills

Safety awareness

Vehicle operation

Teamwork

Educación

High School Diploma or equivalent

Valid Driver's License

BLS certification within 6 months

Herramientas

Microsoft Applications

Descripción del empleo

Essential Functions

• Role models a positive Advocate Health image to patients, visitors, and staff by adhering to Our Advocate Health Way.
• Greet and assist patients/visitors upon arrival to the facility.
• Assist all patients/visitors with luggage and assistance in/out vehicle.
• Process valet claim ticket according to operating procedures
• Safely valet park, secure and retrieve in designated parking area.
• Directs patients, visitors and staff to appropriate parking areas.
• Participant in the registration of all patients and visitors.
• Coordinate activities to assist patients and visitors to desired designations within the facilities
• Provide education to patients and visitors and answer questions regarding essential support services and provide the appropriate resource (s)
• Operate company vehicles in a safe and secure manner for the transport of passengers, equipment and materials.
• Educate and instruct all passengers on vehicle safety.
• Maintains traffic control on the front drives and entrances by ensuring fire lanes and no parking zones are clear of traffic.
• Assist with enforcing the Tobacco Free Environment Policy.
• Coordinates activities in the Lobby, Discharged Patient Holding, Hospitality Suite Area, Maternity Express, etc..
• Assists in retrieving, cleaning and storage of all patient transport equipment.
• Assist with care and maintenance of transport equipment to ensure equipment is safe, clean, and ready for use. Inspect equipment before and after use to identify defective equipment. Report defective equipment immediately to supervisor.
• Monitor facilities to ensure environment is safe and clean (ensuring unattended equipment is removed from hallways, not blocking electrical panels, fire extinguishers or emergency exits)
• Complete and maintain required training, educational programs, and certification.
• Attend meetings as required.
• Adhere to Advocate Health and departmental policies and procedures.

Physical Requirements

Must be able to stand and walk for long periods of time. Must be able to push/pull all modes of patient transport equipment. Ability to lift a minimum of 50 pounds for moving and lifting patients required. Possible exposure to hazardous materials. Based on the physical requirements for this position all applicants for this position are required to undergo a physical ability test as a condition of employment.

Education, Experience and Certifications

High School Diploma or equivalent required. Valid Driver's License. Oral communication skills, written communication skills, and organization skills required. Knowledge of Microsoft Applications required. Minimum of 2 years' experience in hospital, hotel, restaurant or customer oriented environment preferred. BLS certified within 6 months.