Patient Transporter

Advocate Aurora Health; Milwaukee (WI); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Aurora Health is seeking a dedicated Transporter at Advocate Condell Medical Center in Milwaukee to support patient transport operations. The role involves moving patients between departments while maintaining safety and quality standards and collaborating with nursing and dispatch teams.

The position is full-time, 36 hours per week, with shifts 2:30pm–11:00pm, including rotating weekends and holidays.

Qualifications

• High School education or equivalent experience.

Responsibilities

• Transport patients safely following established policies and procedures.
• Prepare patients for transport and communicate delays to dispatchers.
• Maintain patient safety by using proper body mechanics and PPE as required.
• Coordinate with nursing staff and dispatch to optimize transport efficiency.
• Protect patient privacy and document transports accurately.

Education

High School education or equivalent experience

Job description

Department:
11598 Advocate Condell Medical Center - Patient Transport

Status:
Full time

Benefits Eligible:
Yes

Hou rs Per Week:
36

Schedule Details/Additional Information:

Must be able to work the hours of 2:30pm-11:00pm, including rotating weekends and holidays.

Pay Range:
$18.85 - $28.30

Major Responsibilities:
Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures.
6)Receives/confirms Ticket to Ride document prior to transport. Includes care givers signature and phone number and in initialed/signed by transporter that picked up the patient at "home" location.

7)Attends department, hospital and Advocate educations and meetings.

8)Demonstrates knowledge of the cognitive and sensory needs and abilities of pediatric and geriatric patients as revealed through departmental competency assessment activities and applies this knowledge when giving instructions, explanations to these patients as revealed by direct observation and patient feedback.

9)Contact telemetry at time of move and completion.

5)Be able to complete CPR if needed.

6)Follows Bloodbourne Pathogens, Infection Control , and universal Precaution Policies. Washes hands and wears PPE appropriately. Follows Dress Code.

7)Uses correct body mechanics/lifting techniques when transferring patients. Uses gait belt as required. Obtains transfer assistance as needed.

8)Cleans soiled equipment after each use to avoid spread of disease. Completes more thorough cleaning as needed.

9)Uses proper 2 patient identifier for patient safety. Reports safety hazards to management

Work assignments are to be completed as efficiently as possible by the transporter in order to meet the workload demands and better accommodate patient needs and additional requests for service. Properly performs patient transports.
1)Prepares the patient for transport while waiting for nursing assistance

2)Reports delays or canceled tests to the dispatcher and other appropriate hospital personnel.

3)Completes work assignments in established time guidelines determined through industrial engineered time standards on an automated dispatch system.

4)Works independently and utilizes the appropriate resources to maintain efficient operations.

5)Maintains communication with the dispatcher and responds to special instructions or assignments through the use of alpha-numeric pagers.

6)Assist co-workers with lifting patients and provides any other help to make the transport safe and efficient.

7)Follows oxygen usage guidelines as set by the hospital.

8)Communicates changes in patient schedules to the dispatcher and the ancillary department to avoid multiple trips.

9)Communicates problems related to the patient’s condition to the nurse.

Transporters will assists the patient/guest with service issues/problems by providing excellent customer service through established guest service techniques. Serves as a resource to patients, family members, and other hospital personnel. Maintains courtesy and a professional demeanor.
1)Appropriately greets the patient and/or guest. Knocks on door prior to entering.

2)Introduces him/herself to the patient and informs the patient of their intended destination.

3)Inquires if the patient needs any assistance of additional comfort measures. Uses age appropriate measures. Offers extra blankets, pillows/comfort measures as needed.

4)Provides the patient/guest directions and if necessary takes the individual to the desired destination.

5)Refers the patient/guest on to the appropriate personnel who can be of more assistance and help resolve the given situation.

6)Familiar with all locations of the hospital and campus.

7)Converses with patients and guests and provides a friendly atmosphere to keep the patient’s spirits up.

8)Converses with patients and guests and provides a friendly atmosphere to keep the patient’s spirits up.

9)Accompanies the patient at all times. Hands off patient appropriately.

Transporter has the ability to operate equipment safely and efficiently for the benefit and comfort of the patient. Identifies broken equipment and removes it from circulation.
1)Identifies any broken piece of equipment used by the Transportation Department and labels it for repair.

2)Cleans soiled equipment with approved cleaning solution for continued use with other patients.

3)Uses and maintains equipment in proper operating order.

4)Notifies management of safety issues related to equipment. Aware of the potential risks and safety hazards from the use of the equipment.

5)Completes training and demonstrates skills in operating a wheelchair, bed, and cart, safely and efficiently according to established policies and procedures.

6)Utilizes communication tools appropriately and communicates to dispatchers and healthcare providers to update status and information.

Work assignments are documented with all the necessary information as accurately as possible. Documentation is compiled and necessary for future departmental reference, problem/conflict resolution, and necessary for process improvement methods.
1)Signs patients in and out of the unit. Use tent cards when available.

2)Completes blood moves per guidelines.

3)Document ED-Radiology transports when not able to call into dispatch. Turn in completed document to dispatch at mid-shift and end of shift.

4)Adheres to schedules, breaks, and lunch periods.

5)Fills out an incident report in any instance of patient or personal injury.

Patient information is kept confidential and the patient’s right to privacy is acknowledged and respected.
1)Follows all confidentiality policies and procedures of the hospital

2)Refrains from discussing confidential information with co-workers, friends, and family members.

3)Restricts the patient from reading their chart unless in the presence of a medical professional.

4)Checks for DNR (Do Not Resuscitate) restrictions.

Education/Experience Required:
High School education or equivalent experience. This position will need to recognize needs and behaviors of