Transporter

Westchester Medical Center Health Network; Village of Suffern (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Transporter to ensure the safe and timely relocation of patients, equipment, and items. You will work with physicians, nurses, and other staff, maintaining patient confidentiality and following all safety protocols.

The role requires strong physical ability, English proficiency, and the capacity to handle diverse transport scenarios while delivering excellent customer service and adhering to regulatory standards.

Qualifications

• Ability to read, speak, and comprehend English.
• Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, and crawl; use hands to finger, handle, or feel; reach with hands and arms.

Responsibilities

• Responds to transport requests with urgency to meet time goals.
• Ensures patient safety by following procedures and using approved equipment.
• Transports patients between departments and to/from patient care areas with various devices.
• Maintains patient information and confidentiality during transport.
• Cleans and disinfects transport equipment before and after use; reports repairs.
• Adheres to department protocols for patient check-in and identity verification.
• Ensures patient comfort and alerts caregivers to distress or equipment issues.
• Coordinates with hospital staff to meet patient needs and maintain service quality.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

The Transporter is responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations enabling physicians, nurses, technicians, and therapists to perform their duties in an effective manner. Ensures positive patient and customer satisfaction, proper utilization of body mechanics, adherence to policies, procedures and standards established by Hospital, Department and Regulatory Agencies.

Responsibilities

• Responds to transport requests with a sense of urgency, meeting time delivery goals.
• Ensures patient safety by following established procedures and using only approved rolling equipment.
• Ensures proper transport of patients with specific needs, for example: those requiring oxygen tanks, cardiac cath patients, young children or elderly patients, IV's, drainage tubes, etc.
• Transports patients between departments and to and from patient care areas via wheelchair, stretcher, bed and other transport equipment, or ambulation as requested.
• Maintains patient's information during transport and ensures confidentiality of patient information at all times.
• Collects and returns wheelchairs, stretchers, beds and various equipment to their proper locations.
• Disinfects and cleans transport equipment before, after each patient use, and as required.
• Maintains equipment and reports equipment needing repairs.
• Follows hospital department protocols for checking in patients and verifying their identity and following specific precautions identified.
• Ensures comfort of the patient in all cases.
• Alerts caregivers immediately to any signs of patient distress or equipment malfunction.
• Assists hospital staff when needed in moving patients.
• Works closely with hospital staff and openly communicates, problem solves to ensure client and patient needs are met.
• Considers needs of family members and visitors of patients when necessary.
• Meets all performance related standards including response, active and completion times.
• Ensures timely response to all patient and patient-related transportation requests and logs into dispatching system immediately in accordance with established guidelines/protocols.
• Adheres to all policies, procedures and standards established by all regulatory agencies including but not limited to Federal, State, TJC, OSHA, and CDC.
• Maintains a patient/customer focus fostering a teamwork environment.
• Performs other duties as assigned.

Qualifications/Requirements

Reading, speaking, communicating, and comprehending the English language required. Required to stand, walk, sit, climb, balance, stoop, kneel, crouch, and crawl; use hands to finger, handle, or feel; reach with hands and arms.

Education

High school diploma or equivalent required.

Other

If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.