Patient & Equipment Transporter (PD)

UMass Memorial Health; Southbridge (MA); On-site; USD 20,664 - 30,610; Full time

Benefits offered by this job

Signing bonus may be available

Job summary

UMass Memorial Health in Southbridge seeks a Patient Transporter to perform patient transportation throughout the hospital. You will assist nursing staff in patient mobility, ensuring comfort and safety during transfers.

The ideal candidate must possess a high school diploma, strong interpersonal skills, and a customer service orientation. The role involves delivering essential items and cleaning transport equipment. A signing bonus may be available, and candidates must be able to work a mixed shift schedule.

Qualifications

• Ability to communicate effectively with patients and staff.
• Must demonstrate a collaborative, patient-focused effort.

Responsibilities

• Transport patients throughout the hospital while ensuring their comfort and safety.
• Assist nursing staff in moving and positioning patients.
• Deliver medical records, pharmaceuticals, and other items as required.
• Sanitize transport equipment and vehicles between use.
• Participate in emergency transport assignments as needed.

Skills

Ability to read, write, speak and understand English

Good interpersonal skills

Customer service orientation

Education

High school diploma or equivalent

Job description

Exemption Status

Non-Exempt

Hiring Range

$15.00 - $22.22

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details

• Holiday: One Major Summer Holiday and One Major Winter Holiday
• On Call: Required

Scheduled Hours

Varies

Shift

4 - Mixed Shift, 4.5 Hours (United States of America)

Hours

0

Cost Center

25080 - 2364 Communications Center

Signing Bonus

A signing bonus may be available; details confirmed during interview process.

Job Overview

Performs a variety of duties involving the transportation of patients throughout the hospital. Assists nursing staff in the physical, lateral transfer of patients before and after patient transport. Collects and delivers items to and from areas including the labs, pharmacy, radiology, medical records, SPD, mail room and patient care areas. Cleans, sanitizes and delivers beds and transport equipment; maintains job activity logs as required.

Major Responsibilities

1. Escorts ambulatory patients. Transports patient by wheelchair, stretcher or bed. Prior to transport, verifies identification of all patients assigned by checking 2 identifiers and signing off on Safe Patient Transport Forms; notifies clinician if discrepancy on forms. To ensure patient comfort and safety during transport process, monitors and responds to basic patient needs before, during and after transport. Provides appropriate handoff communication when patient is delivered to receiving unit.
2. Assists nursing staff and/or lift tech in moving and positioning of patients using various lift devices in preparation of patient for transport and returning patient to bed. Includes lateral transfer of patients on precaution status that requires Patient Transporter to use personal protection equipment and to follow infection control process per precaution isolation-type.
3. Delivers stretchers, beds, cribs and wheelchairs as needed. Assists in deep-cleaning of all transport equipment on a biannual basis. Sanitizes transport vehicles and ancillary equipment between patient use.
4. Transports patient specimens to and from the Lab, Pathology, and blood products to/from the Blood Bank in accordance with established infection control guidelines. Transports contaminated equipment to Sterile Processing within same infection control guidelines.
5. Delivers other materials such as medical records, pharmaceuticals, X-ray films, sterile items, and miscellaneous reports and items as required.
6. Checks E-cylinders (portable O2 tanks) for content; distributes/exchanges E-cylinders throughout the hospital.
7. Interacts with a web-based dispatch system TDSS via alpha paging for job assignment; maintains individual Transporter Trip Log and other statistical records as required.
8. May participate in Emergency Department triage transport assignment during disaster situations including CODE HELP, assist in transport of trauma patients and transport of deceased victims to the morgue. Guides and assists patients through decontamination unit.
9. May assume the role of a dispatcher if trained and as directed.

Standard Staffing Level Responsibilities

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions.

Position Qualifications

License/Certification/Education

• High school diploma or equivalent.

Experience/Skills

• Ability to read, write, speak and understand English.
• Good inter-personal skills and a customer service orientation to maintain a collaborative, patient focused effort between Patient Transportation and other hospital departments.

Preferred Qualifications

• Basic Life Support (BLS) Certification within 6 months of hire.
• Six months' experience in a hospital environment.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Physical Demands and Environmental Conditions

Work is considered sedentary. Position requires work indoors in a normal office environment.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

Disability Accommodation

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.