Patient Transportation Partner

SmartRecruiters, Inc.; Detroit (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Patient Transportation Partner to move patients, charts, and equipment across hospital and clinic areas. You will contribute to safe, efficient operations and patient experience within the Support Services team.

Responsibilities include safe patient transport, handling charts and items, maintaining HIPAA confidentiality, proper lifting, and using transport management software to manage tasks. The role requires strong service skills and reliability.

Qualifications

• High School diploma, GED, or equivalent experience.
• Excellent organizational and customer service skills.
• Ability to communicate effectively in person and by phone.
• Must pass pre-employment requirements.

Responsibilities

• Transport patients safely throughout hospital and clinics.
• Handle patient charts, equipment, and other items.
• Maintain HIPAA-compliant confidentiality of data.
• Use transport software to process work requests and tasks.

Skills

Organizational skills

Interpersonal skills

Customer service

Effective communication

Education

High School diploma / GED

Tools

Transport management software

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Patient Transportation Partner - Henry Ford Health

Job Title

About the Department

Join our flagship Detroit hospital campus, where academic medicine, leading-edge specialty care, and groundbreaking research come together. Located near Midtown's museums, restaurants, and cultural attractions, this campus offers the energy of a revitalized city paired with the resources of a nationally recognized health system. As part of the Support Services team, you'll play a vital role in ensuring the smooth and efficient operation of our healthcare environment, directly impacting patient care and experience.

Role Overview

As a Patient Transportation Partner, you will be responsible for safely and efficiently transporting patients, charts, equipment, and items throughout the hospital and clinic areas. Your role is essential in supporting both patients and healthcare teams by ensuring timely and secure movement within the facility, contributing to the overall efficiency and quality of care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Transport patients safely and efficiently throughout the hospital and clinic areas.
• Handle and transport patient charts, equipment, and other items as needed.
• Maintain confidentiality of patient and unit-care data in compliance with HIPAA regulations.
• Demonstrate proper lifting techniques to ensure safety for both patients and yourself.
• Utilize transport management software to process work requests and manage tasks.

What We Offer

At Henry Ford Health, we foster an environment of collaboration, growth, and mission-driven work. You'll have access to ongoing learning opportunities and the chance to make a meaningful impact in healthcare while advancing your career.

Qualifications

Required Qualifications

• High School diploma, G.E.D., or equivalent experience preferred.
• Excellent organizational, interpersonal, and customer service skills.
• Ability to communicate effectively in person and over the telephone.
• Must pass all HFHS pre-employment requirements.

Preferred Qualifications

• Certification or successful completion of basic CPR certification during orientation period.