Patient Transportation Partner

Henry-Ford-Health-2; Clinton Charter Township (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a Transport Associate to move patients, charts, and equipment throughout the hospital and clinic areas, ensuring safety and timely workflow.

Under supervision of Support Services, you will learn transport management software, maintain confidentiality per HIPAA, and demonstrate proper lifting techniques. A High School diploma or GED is preferred, with strong communication and customer-service skills.

Qualifications

• Must be able to communicate effectively in person and by phone.
• Demonstrate proper lifting techniques after initial training.
• Confidentiality of patient and unit-care data per HIPAA regulations.
• Familiarity with transport management software workflow.

Responsibilities

• Transports patients, charts, equipment and items safely and efficiently throughout the hospital and/or clinic areas.

Skills

Organizational skills

Interpersonal skills

Customer service

Effective communication

HIPAA confidentiality

Education

High School diploma or GED

Tools

HFHS transport software

Job description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

Under the close direction of the Support Services management team, transports patients, charts, equipment and items safely and efficiently throughout the hospital and or clinic areas.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma, G.E.D., or equivalent experience preferred.
• Possess excellent organizational skills, interpersonal and customer service skills.
• Must be able to communicate effectively in person as well as over the telephone.
• Must maintain confidentiality of patient and unit-care data per HIPAA regulations.
• After initial training must be able to consistently demonstrate proper lifting techniques.
• Must be able to pass all HFHS pre-employment requirements.
• After initial training, must be able to comprehend and utilize technology associated with transport management software. This includes processing work requests through HFHS issued technology.

CERTIFICATIONS/LICENSURES REQUIRED:

• Certification or successful completion of basic CPR certification during orientation period preferred.