Patient Transport Specialist II

Yale NewHaven Health; New Haven (CT); On-site; USD 23,000 - 36,000; Full time

Job summary

Yale NewHaven Health is seeking a Transport Aide to escort patients and visitors safely and courteously throughout the hospital. You will verify patient identity, follow infection control practices, and support timely transport in collaboration with the nursing and patient care teams.

Responsibilities include equipment checks, maintaining a clean work environment, using transport software to track milestones, and ensuring patient satisfaction with a calm, professional demeanor.

Qualifications

• High school diploma or GED required.
• Successful completion of Hospital orientation.
• Excellent communication skills and professional demeanor.

Responsibilities

• Escort patients and visitors throughout the hospital in a safe, courteous, timely manner.
• Verify patient identity and document via transport workflow; coordinate with care staff to avoid delays.
• Maintain and inspect equipment; ensure cleanliness and safety; return oxygen cylinders and manage supplies.
• Use transport software to track milestones and resolve delays with care teams.
• Maintain a professional, respectful demeanor, follow policies, attend meetings, and seek new assignments as needed.

Skills

Excellent communication

Professional demeanor

Teamwork

Education

High school diploma or GED

Tools

Transport software

Job description

Yale NewHaven Health is seeking a Transport Aide to escort patients and visitors safely and courteously throughout the hospital. You will verify patient identity, follow infection control practices, and support timely transport in collaboration with the nursing and patient care teams.

Responsibilities include equipment checks, maintaining a clean work environment, using transport software to track milestones, and ensuring patient satisfaction with a calm, professional demeanor.