Patient Transport Manager

BJC HealthCare; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Paid time off

Job summary

BJC HealthCare is seeking a Manager of Patient Transport to lead one of the nation’s busiest transport teams. You will oversee operations, mentor future leaders, and champion process improvements impacting patient care and hospital operations across the medical complex.

Responsibilities include managing staff, coordinating lifts for non-ambulatory patients, and ensuring safe, timely transport while leveraging Tele-Tracking technology.

Qualifications

• High School Diploma or GED required.
• 2–5 years of experience in a relevant role.
• Supervisory experience preferred (<2 years).
• Bachelor's degree preferred.

Responsibilities

• Manage operations across the hospital transport network.
• Oversee supervision of the transport department and staff.
• Research, evaluate, and implement systems to improve efficiency of unit operations.
• Hire, train, assign work, evaluate performance, and plan professional development for team members.

Skills

Operations management

Team leadership

Process improvement

Mentoring

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Tools

Tele-Tracking system

Job description

Additional Information About the Role

Join a department that is essential to both the patient experience and hospital operations. As Manager of Patient Transport you'll lead one of the nation's busiest transport teams, overseeing a critical service that impacts nearly every patient, caregiver, and department across the organization. Supported by a collaborative leadership team, you'll have the opportunity to mentor future leaders, leverage innovative technology, and champion process improvements that enhance efficiency and patient care. This is an ideal opportunity for a leader who enjoys building high-performing teams and driving meaningful operational impact.

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The goal of the Patient Transport Department is to transport patients in a safe and timely manner throughout the medical complex, promote the safety and well being of all patients that we serve, and maintain transport equipment within the medical complex. Patient Transport employs a state of the art Tele-Tracking system to facilitate and coordinate assignments throughout the hospital to support efficiency and customer/patient care. Patient Transport offers career opportunities starting in entry level progressing into lead, trainer, supervisor, and management positions.

Preferred Qualifications

Role Purpose

Manages and coordinates lifts for non-ambulatory patients, transports for patients who require greater assistance than normally expected, delivery of x-ray results, medical records, specimens, and other kinds of special deliveries throughout the medical complex.

Responsibilities

• Manages the operations and integrates transport services throughout the hospital.
• Oversees the supervision of the transport department.
• Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• < 2 years

Preferred Requirements

Education

• Bachelor's Degree

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer