Patient Transport Dispatcher & Operations Coordinator

Jackson Health System; Miami (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Jackson Health System in Miami is seeking a Dispatcher for the Patient Transfer Center to coordinate, control, and dispatch all levels of patient transportation services. The role requires 0–3 years of related experience and a High School diploma, with preferred knowledge of medical terminology and healthcare settings.

You will work full time on a mid-shift, with alternating weekends and holidays, using Word and Excel for reporting.

Qualifications

• Knowledge of medical terminology.
• Prior medical experience such as medical assistant or EMT.
• 0–3 years of related experience.

Responsibilities

• Receives calls from Jackson Health System employees for patient transportation services.
• Calls vendors for units for patient discharges.
• Determines level of service transport based on caller information.
• Investigates service inquiries and customer service issues.
• Prepares daily, weekly, and monthly reports for the MTC manager.
• Uses Word and Excel for reporting purposes.
• Ensures contractual requirements are met.

Skills

Medical terminology

Healthcare experience

Education

High School diploma

Job description

Jackson Health System in Miami is seeking a Dispatcher for the Patient Transfer Center to coordinate, control, and dispatch all levels of patient transportation services. The role requires 0–3 years of related experience and a High School diploma, with preferred knowledge of medical terminology and healthcare settings.

You will work full time on a mid-shift, with alternating weekends and holidays, using Word and Excel for reporting.