Patient Transfer Ctr. RN, PRN

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

University Medical Center of El Paso (UMC) is seeking a Transfer Coordinator to streamline patient transfers and ensure safe, timely movement across facilities. You will coordinate with sending and receiving teams while applying clinical judgment to assess patient needs and document transfer details for continuity of care.

In a fast-paced hospital setting, you will advocate for patients, maintain clear communications, and support direct admissions and critical care transfers while upholding

Qualifications

• Three years of RN experience in critical care or emergency department.
• Current Texas RN license.
• Current BLS certification.
• ACLS and PALS trainings required within 6 months of start.
• CCRN or CEN preferred.

Responsibilities

• Coordinate patient transfers between facilities and internal transfers.
• Facilitate prompt transfer decisions using clinical judgment to determine appropriate options.
• Serve as central communication hub for all aspects of the transfer process, including direct admissions and critical care support.
• Maintain accurate and timely documentation of patient information, transfer details and communications.
• Advocate for patients by considering condition, service requirements and urgency.

Skills

Communication

Team collaboration

Poise under pressure

Conflict resolution

Problem solving

Application of knowledge

Systems issue resolution

Computer systems proficiency

Bilingual English/Spanish (preferred)

Education

Bachelor of Science in Nursing

Tools

Electronic Health Records (EHR)

Job description

Summary

Responsible for coordinating patient transfers, ensuring effective communication between healthcare providers, and maintaining high standards of patient care in a fast-paced call center environment. Facilitates the prompt transfer of patients between facilities and internal transfers, utilizing clinical expertise to assess patient needs and determine appropriate transfer options, ensuring continuity of care. Acts as a central communication source for all components of the patient transfer process, including direct admissions and critical care support. Maintains accurate and timely documentation of pertinent patient information, transfer details and communication with healthcare providers. Advocates for the patients through consideration of patient condition, service requirements and urgency.

Skills

• Possesses effective oral and written communication skills.
• Ability to foster and facilitate working relationships and teams.
• Ability to maintain professional demeanor under distress situations.
• Ability to negotiate and resolve conflict.
• Ability to analyze, evaluate and solve problems.
• Ability to apply knowledge to workplace issues.
• Ability to effectively resolve complex systems issues.
• Skill in the use of computer systems and related software applications.
• Bilingual English/Spanish is preferred.

Work Experience

Three years of experience as a Registered Nurse in a critical care and/or emergency department is required.

License/Registration/Certification

• Current and active license to practice as a Registered Nurse in the State of Texas is required.
• Current BLS training is required.
• Completion of the ACLS and PALS trainings required within 6 months of being in the position.
• Certified Critical Care Registered Nurse (CCRN) or Certified Emergency Nurse (CEN) is preferred.

Education and Training

Bachelor of Science in Nursing is required.