Patient Transfer Coordinator IV – Hospital Admissions

University of Rochester; City of Rochester (NY); On-site; USD 46,000 - 62,000; Full time

Job summary

The University of Rochester's Admissions Center-SMH is seeking a dedicated Transfer Coordinator to facilitate patient transfers between Strong Memorial Hospital and affiliate locations. You will coordinate intake, consent patients, and ensure accurate documentation in the EHR.

In this full-time role, you will work with medical staff to arrange transportation, provide timely updates to care teams, and maintain clear communication with referring facilities throughout the transfer process.

Qualifications

• Bachelor’s degree in Health Care, Education, Psychology, or related field.
• 3 years of related experience in a fast-paced healthcare setting.
• Equivalent combination of education and experience accepted.
• Ability to function in a fast-paced environment.
• Knowledge of hospital policy and procedures for transfers.
• Proficient with EHR systems.
• Excellent communication and customer service skills.

Responsibilities

• Facilitates coordination between Strong Memorial Hospital and affiliate locations to arrange patient transfers.
• Arranges transportation for transfer and liaises with nursing for RN handoff.
• Reviews patient for transfer based on geographic proximity and service needs.
• Documents transfer intake in the EHR and updates patient encounters.
• Answers incoming calls for service requests and logs data.
• Communicates bed assignment to referring facility.

Skills

Customer service

Data entry

Healthcare terminology

Education

Bachelor's Degree in Health Care, Education, Psychology, or related discipline

Or equivalent combination of education and experience

Tools

EHR systems

Job description

The University of Rochester's Admissions Center-SMH is seeking a dedicated Transfer Coordinator to facilitate patient transfers between Strong Memorial Hospital and affiliate locations. You will coordinate intake, consent patients, and ensure accurate documentation in the EHR.

In this full-time role, you will work with medical staff to arrange transportation, provide timely updates to care teams, and maintain clear communication with referring facilities throughout the transfer process.