Patient Transfer Center Associate Full-Time, Nights, 9:00pm-7:30am

Jackson Health System; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Jackson Health System in Miami seeks a Patient Transfer Center Associate to coordinate reporting, documentation, and review of all incoming admissions and transfers.

Responsibilities include maintaining transfer logs, communicating with care coordinators, arranging bed assignments, and verifying financial information to determine eligibility. This role supports efficient patient flow in a busy academic medical center.

Qualifications

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.

Responsibilities

• Documents and maintains manual/electronic logs of all incoming requests for transfer.
• Maintains constant line of communication with Transfer Center Clinical Care Coordinators regarding new transfers and bed assignments.
• Works with Transfer Center Clinical Care Coordinators to initiate and arrange bed assignments according to policies.
• Performs tasks to collect and verify financial or third-party information to determine credit and collections eligibility.
• Communicates with patients and insurance to obtain payment authorization and required letters of guarantee.
• Verifies readiness of beds on inpatient floors and critical care units.
• Provides administrative support to Transfer Center Coordinators.

Skills

Analytical skills

Organization

Communication

Multitasking

Education

High School diploma

Job description

Jackson Health System

Department: Jackson Memorial Hospital - Patient Transfer Center

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time, Nights, 9:00pm-7:30am

Why Jackson

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world’s top medical providers for all levels of care, no matter if it’s for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Summary

Patient Transfer Center Associate coordinates the reporting, documentation and review of all incoming admissions and transfers to JMH.

Responsibilities

• Documents and maintains manual/electronic logs of all incoming requests for transfer.
• Maintains constant line of communication with Transfer Center Clinical Care Coordinators regarding new transfers and bed assignments.
• Works closely with the Transfer Center Clinical Care Coordinator to initiate and arrange for patient bed assignment according to policies governing specialties, services and requested accommodations.
• Performs various fact-finding tasks upon presentation of transfer and collects and verifies necessary financial and or third-party information in order to determine credit and collections eligibility.
• Obtains personal, credit and financial information during initial presentation of transfer process.
• Records and verifies that all financial information collected is accurate.
• Checks patient’s status of each new transfer for residence status.
• Notifies the patient’s insurance company in order to obtain payment authorization.
• Obtains prior authorization and or letters of guarantee.
• Communicates frequently with Transfer Center Patient Financial Specialist or Patient Financial Services regarding registration and financial clearance issues.
• Verifies readiness of assigned beds on the inpatient floors and critical care units.
• Provides administrative/clerical support to Transfer Center Clinical Care Coordinators (e.g., provide telephone service coverage; provide direction to external facilities regarding transfer request process, etc.)
• Assesses and determine administrative appropriateness of transfers as necessary.
• Keeps abreast of regulatory standards (e.g., EMTALA) that influence decisions about establishing transfer priorities.
• Maintains Transfer Center documentation, patient records and transfer logs as per departmental, regulatory, and organizational standards.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Experience

Generally, requires 0 to 3 years of related experience.

Education

High School diploma is required.

Skill

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.

Credentials

Medical Assistant, Paramedic or EMT certification preferred.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.