Patient Telesitter (CNA)

PeaceHealth; Bellingham (WA); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

403b retirement plan

Tuition reimbursement

Job summary

PeaceHealth is seeking a Patient Telesitter for a Full Time, 0.90 FTE, Night position. The role provides continuous remote monitoring of patients using a telesitter system and requires CNA certification and BLS. The salary range is $23.00 – $34.50 per hour, with the exact rate dependent on education, training and experience.

The position is represented by a collective bargaining agreement. Additional duties include patient safety reporting and effective communication with the nursing staff.

Qualifications

• High School Diploma or equivalent.
• Monitoring equipment training within 1 month of hire.
• 1 year patient care experience preferred.
• WA CNA certification and Basic Life Support required.

Responsibilities

• Provide continuous remote monitoring and observation via telesitter system.
• Redirect at-risk patients and alert nursing staff.
• Maintain constant visual observation and communicate via headset.
• Escalate patient safety concerns to clinical staff.
• Ensure patient language preference is set in the system.
• Assist with safe patient hand-offs and report hazards.

Skills

Continuous monitoring

Clear communication

Quick response

Multitasking

Windows navigation

Education

High School Diploma or equivalent

Monitoring equipment class (within 1 month)

Tools

Telesitter software

Job description

Description

PeaceHealth is seeking a Patient Telesitter for a Full Time, 0.90 FTE, Night position. The salary range for this job opening at PeaceHealth is $23.00 – $34.50. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

Job Summary

Under the direction of a Registered Nurse (RN) provides continuous remote monitoring and surveillance/observation of assigned patients. Responsible for verbally redirecting the patient from engaging in at-risk behaviors and summoning the nursing staff if the patient requires assistance.

Essential Functions

• Utilizes nursing assistant skills to provide continuous remote monitoring, support and observation of assigned patients through a Telesitter software system. Coordinates relief when leaving the station, to maintain constant patient observation.

• Maintains visual patient observation at all times. Verbally redirects patient over digital 2-way audio device as needed to ensure patient safety. Summons nursing staff if the patient requires assistance.

• Provides patient with explanations as necessary through monitoring system voice output. Escalates to clinical staff on unit.

• If patient appears to pose a threat to themselves or others, escalates to clinical staff on the unit.

• Ensures patient’s primary language, if other than English, is assigned in system.

• Participates in a collaborative identification and reporting of patient safety issues and ensures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to charge nurse. Escalates any patient safety hazard identified in room to clinical staff or unit.

• Participates in safe patient hand-off at break or change of shift.

• Performs other duties as assigned.

Qualifications

Education

• High School Diploma Preferred: or equivalent

• Required: Completion of monitoring equipment class within 1 month of hire

Experience

• 1 year Preferred: Patient care experience, preferably in an acute care setting

Credentials

• Required: Certified Nurse Assistant - Washington and

• Required: Upon Hire Basic Life Support

Skills

• Capable of continuous monitoring of multiple patients on one screen at one time and remaining alert at all times while on duty. (Required)

• Able to communicate clearly and effectively with patients using a microphone and headset. (Required)

• Ability to communicate with hospital staff and respond quickly to patient behavioral changes. (Required)

• Ability to perform duties requiring prolonged and or extensive sitting, standing, and walking. (Required)

• Ability to use discretion and courtesy when working with patients, visitors, and staff. (Required)

• Efficiency in multitasking, and ability to prioritize simultaneous situations. (Required)

• Proficient computer skills with ability to navigate windows-based environment. (Required)

Working Conditions

Lifting

• Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH).

• Fine motor skills to be able to grasp and control medical equipment and perform precise procedures.

• Push/Pull: Frequently up to 45 lbs. force (i.e., WOW, medical carts).

• Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS Physicians and AHA) Frequency should be seldom or occasionally.

• Ability to move around area with frequent sitting.

• Bending/ stooping/ squatting/ reaching/ kneeling frequently.

• Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently.

Environmental Conditions

• Exposure to biohazard, body fluids and airborne particles.

• Must be able to complete tasks in a noisy environment.

Mental/Visual

• Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).

• Ability to communicate and exchange accurate information.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affir… ???