Patient Observation Technician

UnityPoint Health; Des Moines (IA); On-site; USD 18,000 - 24,000; Part time

Job summary

UnityPoint Health is hiring a Remote Monitoring Technician to provide continuous observation of at-risk patients from a hospital setting. The 11p-7a shift, 0.4 FTE, with weekend/holiday rotation, requires monitoring through a camera system and de-escalation as needed.

Requires High School diploma or GED and fluent English. Responsibilities include vigilant use of monitoring software, immediate escalation to RN staff, and collaborative reporting of safety issues while maintaining patient-focused

Qualifications

• High School diploma or GED required.
• Familiarity with healthcare environment preferred.
• Fluent English; basic computer skills expected.

Responsibilities

• Demonstrates understanding of patient monitoring software as a remote monitoring technician.
• Maintains visual observation at all times and verbally redirects patients via 2-way audio.
• Provides care aligned with the patient’s treatment plan as delegated by the RN.
• Contacts nursing staff immediately in emergencies or as needed.
• Coordinates meal/break times with the team to ensure constant observation.
• Identifies and reports patient safety issues collaboratively.

Skills

Fluent English

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

• Area of Interest: Patient Care
• FTE/Hours per pay period: 0.4
• Department: Telesitter Monitoring
• Shift: 11p-7a, with every 4th weekend and holiday rotation, 16 hours/week
• Job ID: 189296

Overview

Provides continuous observation and monitoring of patients at risk of self-harm, wandering, or injury to ensure a safe, therapeutic environment and support delivery of care. Under the direction of a care team member, monitors and documents patient behavior, and redirects or de-escalates as appropriate. This role is accomplished through observation via camera, typically on site in the hospital.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Demonstrates understanding and proficiency of the use of the patient monitoring software while functioning as a remote monitoring technician.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room
• Demonstrates the knowledge and skill necessary to provide the appropriate care to a patient population based on the patients individualized treatment plan as delegated by the RN.
• Accesses assigned nursing/nursing support staff on assigned area immediately in case of emergency, or as needed to provide patient care on routine basis.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
• Coordinates meal and break times with team and informs appropriate team members prior to leaving monitoring station for any reason to ensure constant patient observation.
• Participates in a collaborative identification and reporting of patient safety issues.

Qualifications

Education: High School graduate or GED

Experience: Familiarity with healthcare environment preferred. Basic computer skills required License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office – basic computer skills. Customer/patient focused. Critical thinking skills using independent judgment in making decisions.