Patient Svc Representative - KMG Quick Care FT

Kirby Medical Center; Monticello, Northern (IL, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

40 hours PTO

Health, Dental, Vision and Life

401(k) match

Incentive programs

Wellness program

Job summary

Kirby Medical Center in Monticello, IL seeks a Patient Service Representative to provide front-end patient and clinic support, verify insurance and demographics, assist with documentation, and schedule appointments in the EMR.

The role offers a Monday–Friday schedule (11:00am–7:30pm), 40 hours/week, with an hourly rate of $16.05–$18.43 and compensation based on experience. Benefits include PTO, health/dental/vision/life insurance, a 401(k) match, and incentive programs.

Qualifications

• One year experience in office setting or hospital setting preferred.
• Experience with billing and insurance preferred.

Responsibilities

• Provides front end patient and clinic support through insurance and demographic collection and verification.
• Assists patients with documentation and appointment scheduling.
• Documents patient-related phone calls in the EMR and explains wait times to patients.

Job description

Description

Job Title: Patient Sevice Representative

Location: Monticello, Illinois

Department: Kirby Medical Group-Quick Care

Positon Type: Full Time

Hours Per Week: 40

Schedule: M-F 11:00am-7:30pm

Holiday Requirement: None

Hourly Rate: $16.05-$18.43

*Compensation dependent on experience

Job Summary

Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.

Benefits

• 40 hours of PTO effective date of hire
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program

Requirements

Regulatory Requirements

• One year experience in office setting or hospital setting preferred.
• Experience with billing and insurance preferred.

Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.