Patient Support Specialist — Epic Scheduler & Front Desk

1100 Endeavor Health Clinical Operations; Highland Park (IL); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Premium pay for eligible employees

Career pathways and growth

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program

Savings plan

Health Savings Account options

Retirement options with company match

Paid time off and holiday pay

Community involvement opportunities

Job summary

Endeavor Health in Highland Park, IL is seeking a Part Time Patient Support Assistant to handle calls, schedule patients in Epic, and support physicians and practice managers. The role requires a high school diploma (medical assisting preferred) and 1–2 years in admin/customer service, with Epic knowledge preferred.

The scheduleSupport includes part-time hours with early mornings across weekdays, with occasional travel to other sites as needed.

Qualifications

• Education: High school diploma or equivalent required. Graduate of an accredited medical assisting program preferred but not required.
• Experience: 1–2 years in an administrative/customer service role; EPIC knowledge preferred.

Responsibilities

• Answer all incoming telephone calls from patients, physicians, and other departments and document in Epic telephone encounters.
• Use Epic to schedule and register patients (new, established, post-procedure) per preferences and protocols.
• Obtain prior authorization for procedures.
• Review provider templates.
• Provide other administrative support under Physician and Practice Manager guidance.

Skills

Customer service

Communication

Multitasking

Initiative

Education

High school diploma or equivalent

Medical assisting program (preferred)

Tools

Epic Systems

Job description

Endeavor Health in Highland Park, IL is seeking a Part Time Patient Support Assistant to handle calls, schedule patients in Epic, and support physicians and practice managers. The role requires a high school diploma (medical assisting preferred) and 1–2 years in admin/customer service, with Epic knowledge preferred.

The scheduleSupport includes part-time hours with early mornings across weekdays, with occasional travel to other sites as needed.