Patient Support/Referral Associate Ben Taub Hospital

Harris Health; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Harris Health is seeking an administrative support professional to maintain records and coordinate appointments, referrals and registration. The role requires clerical expertise to advance unit productivity and to multitask in a fast-paced environment.

The ideal candidate will have a High School Diploma with two years of college, at least one year in a call center or customer service setting, and experience operating PC, fax, and phones.

Qualifications

• High School Diploma with 2 years college preferred.
• Min 1 yr Call center or customer service environment.
• Equipment Operated: PC, FAX, PHONES.

Responsibilities

• Support the service by maintaining records and coordinating appointments, referrals and registration.
• Must multitask in a fast-paced environment and be an enthusiastic self-starter.

Education

Associates Degree in Business Administration

High School Diploma

Job description

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

Job Summary

Support the service by maintaining records and coordinating appointments, referrals and registration and using their clerical expertise to advance the organization and productivity of the unit. Requires multitasking in a fast pace environment and must be enthusiastic self-starter.

Minimum Qualifications

• Education/Specialized Training/Licensure: High School Diploma with 2 years college preferred
• Work Experience (Years and Area):Min 1 yr Call center or customer service environment
• Equipment Operated:PC, FAX, PHONES

Special Requirements

• Communication Skills:
• Writing /Composing (Correspondence/Reports)

Other Skills

• Medical Terms, P.C., Statistical, Typing (wpm 20)

Advanced Education

• Advance Training Specialty: Associates Degree in Business Administration preferred.

Work Schedule

• Flexible

Other Requirements

• Data Entry