Patient Support Associate I

Ashley Addiction Treatment; Maryland; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Safe & Sick Leave

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

FSA Eligible

Life Insurance

Disability Insurance

Tuition Reimbursement

Wellness Perks

Life Mart Discounts

EAP

Community events

Job summary

Ashley Addiction Treatment is seeking a full-time Patient Support Associate to join the PCSS team at the Inpatient Campus in Havre de Grace, MD. This role blends compassionate people-skills with purpose-driven passion to support patients and the community.

As part of a values-driven organization founded in 1983, you’ll help with attendance, get to know program schedules and campus layout, and perform routine rounds to ensure patient well-being and a supportive environment for healing.

Responsibilities

• Takes attendance and tracks patient participation at scheduled activities.
• Is familiar with patient schedules for all programs.
• Knows campus layout, including rooms, offices, and amenities.
• Performs scheduled rounds of the campus.
• Documents patient lateness and absences as required.

Job description

Patient Support Associate

We are seeking a full-time Patient Support Associate to join our Patient and Community Support Services (PCSS) team at Ashley’s Inpatient Campus in Havre de Grace, MD. We’re looking for a strategic, forward-thinking individual who can blend compassionate people-skills with purpose-driven passion.

Patient Support Associate

We are seeking a full-time Patient Support Associate to join our Patient and Community Support Services (PCSS) team at Ashley’s Inpatient Campus in Havre de Grace, MD. We’re looking for a strategic, forward-thinking individual who can blend compassionate people-skills with purpose-driven passion.

Ready to Lead With Purpose?

If you’re a patient-focused, compassionate, and driven professional who’s as passionate about people as you are about performance, Ashley Addiction Treatment is where you can make a real difference.

At Ashley Addiction Treatment, We Believe Healing Happens When Compassion Meets Innovation. Founded In 1983 By Two Visionaries Who Knew Addiction Treatment Should Care For The Whole Person —not Just The Disease—Ashley Continues To Live Its Mission

“To transform and save human lives by integrating the science of medicine, the art of therapy, and the compassion of spirituality.”

Why You’ll Love Working Here

Benefits

At Ashley, we take care of our people as passionately as we take care of our patients. You’ll enjoy a comprehensive, rewarding benefits package that supports your well-being and growth:

• PTO: Increases with years of service.
• SSL (Safe & Sick Leave): 40 hours awarded on date of hire.
• Paid Holidays: Up to seven annually, based on hire date.
• Medical, Dental, & Vision Insurance: Starting the on the first day of the month following your hire date;
• Generous HRA contribution with medical plan enrollment.
• 401(k) with Company Match: $1-for-$1 match up to 6%.
• FSA Eligibility for pre-tax savings.
• Company-Paid Life Insurance and Short & Long-Term Disability.
• Buy-Up Life Insurance with spouse/child coverage options.
• Tuition Reimbursement: Up to $5,250 annually after one year of employment.
• Wellness Perks: On-site gym, tranquil 1-mile walking loop, and discounts on Massage & Acupuncture services.
• Perks & Discounts: Movie tickets, theme parks, events, online shopping, and more via Life Mart.
• Spiritual & Emotional Wellbeing: Daily non-denominational services and Employee Assistance Program (EAP).
• Community: Employee events, inclusive culture, and 147 acres of peaceful waterfront property.

Your Impact

As our Patient Support Associate, here’s what you can expect:

• Takes accurate attendance and tracks patient participation at scheduled activities.
• Is familiar with patient schedules for all programs.
• Knows the campus layout, including rooms, offices, and amenities.
• Performs scheduled rounds of the campus.
• Documents patient lateness and absences as required.