Patient Status Coordinator

LifeBridge Health; Baltimore (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

403(b) retirement plan with employer

Tuition reimbursement

Generous paid time off

Free on-site parking

Job summary

Sinai Hospital is seeking a Patient Access specialist to ensure accurate demographic and payer data, support Financial Clearance, and reduce denials by validating insurance eligibility and patient status. The role emphasizes compliance with decedent affairs guidelines and developing SME knowledge to facilitate precise results.

The position requires 3 years of Patient Access experience, with 5+ years preferred, and a Bachelor's Degree is preferred.

Qualifications

• 3 years of Patient Access experience required.
• 5+ years of experience preferred.
• Bachelor's Degree preferred.

Responsibilities

• Serves as a liaison between the department and both internal and external customers based on the customer's needs.
• Uses all available applications and tools to verify patient demographic and insurance information, ensure registration accuracy, and ensure accurate placement and status for all requested transactions, including Direct and ED admissions, internal and external transfers and general inquiries.
• Ensures patient information is complete and accurate in preparation for the Financial Clearance process.

Education

Bachelor's Degree preferred

Job description

Summary

This position promotes successful Patient Access operations while enhancing the customer experience. This position is responsible for ensuring complete and accurate demographic and payer information and also ensures all appropriate compliance policies are followed. This position plays a key role in denial avoidance by validating insurance eligibility and patient status. This position ensures compliance with decedent affairs guidelines and processes. This position denotes a Subject Matter Expert by acquiring and maintaining all required knowledge to facilitate accurate results.

• Serves as a liaison between the department and both internal and external customers based on the customer's needs.
• Uses all available applications and tools to verify patient demographic and insurance information, ensure registration accuracy, and ensure accurate placement and status for all requested transactions, including Direct and ED admissions, internal and external transfers and general inquiries.
• Ensures patient information is complete and accurate in preparation for the Financial Clearance process.

Experience

• 3 years of Patient Access experience required, 5+ years of experience preferred

Education

• Bachelor's Degree preferred

Pay Range

$18.00 to $28.65 Based On Experience

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Tuition reimbursement toward advanced degrees and specialty certifications
• Generous paid time off, fitness discounts, and free on-site parking

About Sinai Hospital

Sinai Hospital of Baltimore is a nationally recognized academic medical center, a designated Level II Trauma Center, and the largest community hospital in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.