QI Coordinator/MA Trainer

Sunrise Community Health; Evans (CO); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid time off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

401K Plan

Loan Forgiveness Programs

Referral Bonus

Job summary

Sunrise Community Health in Evans, CO, is seeking a Quality Improvement Coordinator / MA Trainer to drive operational and clinical process improvements. The role includes implementing QI initiatives, evaluating workflows, and educating staff on data-driven quality systems.

You will work with clinic leadership to onboard new clinical staff, develop competency checks, and mentor medical assistants and clinical support personnel.

Qualifications

• High School Diploma or GED required.
• Certified Medical Assistant (CMA) certification.
• 1–3 years of related experience or equivalent training; bilingual preferred.

Responsibilities

• Implement and evaluate quality improvement processes in clinical and operational areas.
• Identify trends, prioritize improvements, and reduce workflow duplication.
• Develop and educate staff on patient data systems for QI reporting and outcomes dashboards.
• Assist with onboarding and competency checks for clinical support staff and medical assistants.
• Provide QI leadership and consultative support to campus leadership and care teams.
• Maintain quality dashboards and performance metrics; participate in system-level quality committee.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Certified Medical Assistant

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full Time Monfort Family Clinic, Evans, CO, US

30+ days ago Requisition ID: 1981

Salary Range: $22.46 To $27.44 Hourly

Application Deadline: Accepted on an ongoing basis.

Entry I Salary: $22.46 per hour for those with 0-12 months relevant experience.

Salary Range: Up to $27.44 per hour, depending on experience, qualifications, and position level.

Sunrise Community Health Summary

Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being.

Quality Improvement Coordinator / MA Trainer

The Quality Improvement Coordinator / Trainer will be responsible for implementing and evaluating processes in operational and clinical areas. This coordinator will work to identify trends, prioritize, and recommend improvements, decrease duplication, and ensure staff are properly executing workflows. Works closely with the organizational and clinic leadership to develop, monitor, and educate others on the use of patient data systems that drive improvement and reporting of patient outcomes using data and dashboards. The Coordinator will also assist with the onboarding and assessing skills of new clinical support employees, as well training and mentoring in the internal Medical Assistant and Clinical Support Staff program.

Position Summary

With a Quality, Customer First, and Compassionate approach, The Quality Improvement Coordinator / MA Trainer will:

• Promotes a culture including safety, high-reliability, patient and staff engagement, and excellent performance.
• Works with the Sunrise Training Manager to complete annual competency checks for clinical support staff, including medical assistants.
• Provides training and mentoring in the internal medical assistant and clinical support staff program.
• Assists with the onboarding and competency checks for new medical assistants and clinical support staff.
• Works with campus leadership and staff to identify and document efficient workflows to meet organizational goals.
• Assists in educating new staff, including physicians, about Quality Improvement (QI) systems and requirements.
• Coordinates with management in the development, implementation, and revision of the campuses QI program to meet the needs of patients, staff, and external agencies.
• Provides QI leadership and consultative services to campus leadership and clinic care team members, effectively achieving PCMH recognition organizational compliance for QI activities.
• Organizes, compiles, and reports QI data for each clinic and the campus to identify trends, establish priorities, and recommend improvement activities.
• Performs comprehensive, concurrent, and retrospective reviews of data in a timely manner, using criteria developed and approved by the Chief Medical Office, and Chief Quality Officer.
• Develops, evaluates, and maintains quality dashboards and performance metrics.
• Serves as a working member of the system's quality committee; attends All staff department and committee meetings and other pertinent meetings to ensure the campuses overall QI plan implementation and compliance is in line with the system.
• Keeps abreast of current PCMH standards and other accreditation standards, and the latest quality techniques in health care.
• Maintains current competency and expertise in quality and patient safety.

• Performs other duties as assigned.

Minimum Qualifications

• High School Diploma or general education degree (GED),
• Certified Medical Assistant
• 1-3 years related on the job experience and/or training; or equivalent combination of education and experience.
• Bilingual English/Spanish Preferred

Perks and Benefits

At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!

Sunrise Community Health offers a generous range of benefits.

GenerousPTO and Leave Times:

• Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)

Health, Medical, and Wellness Benefits:

• Medical Insurance
• Dental & Vision Insurance
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Long-Term Disability (LTD)
• FSA Medical Flexible Spending Account
• FSA Dependent Care Spending Account
• Employee Assistance Program

Financial Benefits:

• Competitive 401K Plan
• Loan Forgiveness Programs*
• Referral Bonus

Professional Development

• Tuition and Training Reimbursement
• Agency Wide Training
• Master Class Subscription

Get Involved

• Employee Recognition Programs

* Providers can apply for the State or Federal loan repayment program.

Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) Vaccines are required for ALL staff. COVID vaccine is highly encouraged. N95 Testing is required for Clinical positions and facial hair must not interfere with the seal or valve function of the respirator.

Sunrise Community Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodations are available for applicants with disabilities.