Patient & Site Engagement Manager: Strategy & Impact

Worldwide Clinical Trials; Raleigh (NC); On-site; USD 90,000 - 178,000; Full time

Job summary

Worldwide Clinical Trials in the United States is seeking a Patient and Site Engagement Manager to define and scale patient-focused planning across study planning and delivery. You will generate indication-level and trial-specific insights to identify barriers to participation and tailor support strategies with internal and external stakeholders.

The role requires close collaboration with regulatory and operational teams, managing patient pathways, site engagement, and risk mitigation, while

Qualifications

• Bachelor’s degree or equivalent.
• 8+ years in medical/healthcare/scientific field.
• Knowledge of Good Clinical Practice (GCP).
• Proficient with MS Word, Excel and PowerPoint.
• Ability to work independently and influence senior stakeholders.

Responsibilities

• Support the Strategic Feasibility assessment during proposals phase, including providing Study Burden Analysis, and Patient and Site insights, so that patient‑focused and site engagement study risks are incorporated.
• Develop bespoke Patient and Site support strategies to meet customer needs and articulate the value proposition for implementing these strategies.
• Present at bid defense or other client meetings as needed.
• Develop and maintain collaborative relationships with internal stakeholders and establish a robust process with these key functions to ensure patient experience data and insight are systematically captured, collated and shared to inform strategy and planning.
• Understand and evaluate Patient Pathway and trial burden for new study opportunities and communicate associated risks and support needs.
• Maintain existing and develop new strategic relationships with Patient Advocacy groups in assigned Therapy Area.
• Ensure indication‑specific representation and inclusion aspects are incorporated into Worldwide’s strategic recommendations to our customers.
• Work with cross‑functional teams to build FDA Diversity Action Plans, UK Patient and Public Involvement (PPI) projects and other patient engagement‑related projects to meet regulatory needs in your therapy area.
• Maintain strong relationships with external vendors providing Patient and Site engagement, recruitment and retention support services.
• Work as an SME in partnership with project teams to translate patient engagement strategies into operational and tactical plans that positively impact study performance and patient/care partner and site experience.
• Establish metrics and track and measure the impact of patient and site support strategies on clinical trial delivery performance.
• Maintain current knowledge of industry trends and communicate potential impacts to internal and external stakeholders.

Skills

Effective communication

Negotiation

Stakeholder management

Remote teamwork

Education

Bachelor’s degree or equivalent

Tools

MS Word

MS Excel

PowerPoint

Job description

Worldwide Clinical Trials in the United States is seeking a Patient and Site Engagement Manager to define and scale patient-focused planning across study planning and delivery. You will generate indication-level and trial-specific insights to identify barriers to participation and tailor support strategies with internal and external stakeholders.

The role requires close collaboration with regulatory and operational teams, managing patient pathways, site engagement, and risk mitigation, while