Patient Services Supervisor, OP Oncology

Northside-Hospital-Inc.; Atlanta (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

Northside Hospital in Atlanta is seeking a Scheduler Supervisor to manage patient scheduling operations across clinics. You will lead schedulers and secretarial staff, ensuring smooth daily workflows and accurate appointment coordination.

The role requires strong knowledge of medical terminology, CPR certification, and supervisory experience in healthcare. Excellent communication with staff, physicians, and patients is essential.

Qualifications

• Two years experience as a Scheduler or other related experience.
• One year of supervisory experience in healthcare or related environment.
• Demonstrated knowledge of Medical Terminology.
• CPR certification.
• High school diploma or equivalent.

Responsibilities

• Supervises Schedulers and/or Secretarial staff in assigned clinics; coordinates office activities for assigned department.
• Acts as a liaison between Staff, Physicians and other hospital personnel, as well as physician offices and patients.
• Provides service adolescent, adult, and geriatric patients.

Skills

Supervisory experience

Medical terminology knowledge

Education

High school diploma or equivalent

CPR certification

Tools

Computerized scheduling system

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Supervises Schedulers and/or Secretarial staff in assigned clinics;; coordinates office activities for assigned department. Acts as a liaison between Staff, Physicians and other hospital personnel, as well as physician offices and patients. Provides service adolescent, adult, and geriatric patients.

Qualifications

REQUIRED:1. High school diploma or equivalent 2. Two (2) years experience as a Scheduler or other related experience. 3. One (1) year of supervisory experience in healthcare or related environment. 4. Demonstrated knowledge of Medical Terminology. 5. Demonstrated experience in the use of a computerized scheduling system and related trouble-shooting, maintenance, and repair activities. 6. Certified in cardio-pulmonary resuscitation (CPR). PREFERRED:1. Two (2) years computer-related college coursework. 2. Two (2) years of business administration/secretarial science. 3. BA/BS in business or related field (Women First) 4. BOC Certified (A Woman's Place)

Work Hours:

8-1630

Weekend Requirements:

No

On-Call Requirements:

No