Patient Services Supervisor: Front Office & Operations

Prisma Health; Sumter (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

Prisma Health in Sumter, SC seeks an experienced administrator to supervise front office and clerical functions in a multi-specialty physician practice. The role supports the Practice Manager in daily administrative operations and collaborates with physicians on supervising clinical staff.

This position requires overseeing scheduling, medical records, payroll, accounts payable, and vendor coordination while ensuring a courteous, efficient patient experience across Sumter OB and the practice’s

Qualifications

• Education: High School Diploma or equivalent; Bachelor’s degree preferred in Business Administration, Accounting, Finance or related field.
• Five years clerical experience in a healthcare setting.
• Two years at a lead/coordinator level in billing, admissions, scheduling, and/or medical records.
• In lieu of education and work experience noted above, an equivalent combination of work/academic experience may be considered (Assoc degree and three years; Bachelor’s degree and one-year).

Responsibilities

• Supervises front office and clerical functions.
• Supports Practice Manager in daily operations.
• Maintains physicians' computerized patient schedules and assists with days off/on-call scheduling.
• Oversees payroll documentation, accounts payable, and vendor coordination.
• Handles patient feedback, billing issues, and AR resolutions.
• Develops new-employee orientation and front-office training materials.

Education

Bachelor Degree in Business Administration, Accounting, Finance or related field of study preferred

High School Diploma or equivalent

Job description

Prisma Health in Sumter, SC seeks an experienced administrator to supervise front office and clerical functions in a multi-specialty physician practice. The role supports the Practice Manager in daily administrative operations and collaborates with physicians on supervising clinical staff.

This position requires overseeing scheduling, medical records, payroll, accounts payable, and vendor coordination while ensuring a courteous, efficient patient experience across Sumter OB and the practice’s