Patient Services Specialist / PCA per diem float

Advanced Radiology Consultants; Trumbull (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and Prescription Drug Coverage

Vision Coverage

Generous Paid Time Off (PTO)

401(k) Plan with Employer Contribution

Job summary

Advanced Radiology Consultants is seeking a Patient Services Specialist/PCA in Trumbull, Connecticut. This role involves front desk duties and assisting technologists with patient care, ensuring comfort and providing accurate information. Candidates should possess a high school diploma or GED, have basic knowledge of anatomy, and be able to multitask in a fast-paced environment. The position offers competitive benefits including medical coverage and generous paid time off.

Qualifications

• Minimum 1-2 years of related experience and/or training, or equivalent combination of education and experience.
• Ability to assist patients on and off exam tables.
• Ability to function in a fast-paced, high-volume environment.

Responsibilities

• Greet patients and visitors with warmth and compassion.
• Assist with patient admission process accurately and efficiently.
• Communicate with referring physicians and patients by telephone.

Skills

Multi-tasking

Basic knowledge of anatomy

Patient assistance

Education

High school diploma or GED

Graduate of Medical Office Assistant Program preferred

Job description

Mission

With every action we take, Advanced Radiology Consultants is committed to building and maintaining the trust of our referring physicians and providing our patients with exceptional care.

Position Summary

The primary function of the Patient Services Specialist/PCA position is split between front desk duties and assisting the technologist with patient care. To ensure patient comfort and exceptional service while providing complete, accurate information to patients, staff, ARC physicians, and referring physicians to support the highest standard of compassionate patient care and efficient operations.

Essential Job Duties and Responsibilities

• Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service.
• Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs, etc.
• Complete patient admission process accurately and efficiently.
• Provide and explain exam preps to patients, resolve patients’ questions or concerns; if necessary seek assistance from technologists or physicians.
• Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules.
• Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested.
• Scan documents accurately.
• Ensure that incoming faxes are delivered and/or acted on immediately.
• Maintain records of all outside reads; ensure that results are communicated on time.
• Stocking and preparing radiologic rooms; and assisting the patient on and off the exam table.

Knowledge, Skills and Abilities

• Ability to multi-task and function in a fast paced, high volume environment is a must
• Basic knowledge of anatomy and medical terminology
• Ability to assist patients on and off exam tables

Educational Requirements

• High school diploma or general education degree (GED)
• Graduate of Medical Office Assistant Program preferred
• Minimum 1-2 years’ related experience and/or training; or equivalent combination of education and experience.

Work Smart, Live Well

The success of Advanced Radiology is earned every day through our dedication to quality patient care and continual improvement of the patient experience. Our success allows us to enjoy a wide range of benefits designed to support and enhance our lives, both at work and at home.

Benefits

• Medical and Prescription Drug Coverage
• Vision Coverage
• Health Savings Account (HSA) with Matching Employer Contribution

Additional Benefits

• Generous Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan with Employer Contribution
• Basic Life and Accident Insurance

Equal Opportunity Employer

Advanced Radiology is an Equal Opportunity Employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees.