Patient Services Specialist - Medical Front Desk

Olmsted Medical Group; Rochester (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Basic Life Insurance

Tuition Reimbursement

Employer Paid Short-Term Disability

Long-Term Disability

Adoption Assistance Plan

Job summary

Olmsted Medical Group seeks a Patient Services Representative for the Northwest Clinic (Family Medicine, Neurology, Nephrology). This 1.0 FTE daytime role greets visitors, registers patients, verifies demographics, and supports scheduling and billing tasks.

Starting pay ranges from $20.40 to $24.98 per hour, based on experience. Benefits include medical, vision and life insurance, tuition reimbursement, disability coverage, and adoption assistance for eligible staff.

Qualifications

• Prior computer experience required.
• Knowledge of medical terminology preferred.
• General knowledge of Accounts Receivable preferred.
• BLS certification required.

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up, and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals. Other duties as assigned.

Skills

Computer skills

Job description

Olmsted Medical Group seeks a Patient Services Representative for the Northwest Clinic (Family Medicine, Neurology, Nephrology). This 1.0 FTE daytime role greets visitors, registers patients, verifies demographics, and supports scheduling and billing tasks.

Starting pay ranges from $20.40 to $24.98 per hour, based on experience. Benefits include medical, vision and life insurance, tuition reimbursement, disability coverage, and adoption assistance for eligible staff.