Patient Services Representative: Front Desk & Scheduling

Olmsted-Medical-Center; Rochester (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Basic Life Insurance

Tuition Reimbursement

Employer Paid Short-Term Disability

Long-Term Disability

Adoption Assistance Plan

Job summary

Olmsted Medical Center’s Northwest Clinic in Rochester, MN is seeking a Patient Services Representative for Family Medicine, Neurology and Nephrology. This 1.0 FTE day-shift role offers Monday through Friday schedules with variable start times (6:30–3:30, 7:30–4:30, 8:30–5:30) at the NW location.

Starting pay ranges from $20.40 to $24.98 per hour based on experience, and external candidate offers fall within the stated range.

Qualifications

• Prior computer experience required
• Knowledge of medical terminology preferred
• General knowledge of Accounts Receivable preferred
• BLS certification

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up, and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.

Skills

Customer service

Medical terminology knowledge

Accounts receivable knowledge

BLS certification

Job description

Olmsted Medical Center’s Northwest Clinic in Rochester, MN is seeking a Patient Services Representative for Family Medicine, Neurology and Nephrology. This 1.0 FTE day-shift role offers Monday through Friday schedules with variable start times (6:30–3:30, 7:30–4:30, 8:30–5:30) at the NW location.

Starting pay ranges from $20.40 to $24.98 per hour based on experience, and external candidate offers fall within the stated range.